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Account Manager
StratogoDurban, South Africa30+ days ago
Job descriptionComprehensive understanding of the laundry / production process Comprehensive understanding of service / products that the company delivers Comprehensive understanding of the supply management chain Basic understanding of tender and proposal processes Basic understanding of legal implications and requirements regarding service level agreements and service contracts Comprehensive understanding of marketing strategies, marketing media, targeted marketing, and marketing processes Basic understanding of documentary requirements during submission of proposals and tenders Ability to communicate, both verbally and written, clearly and accurately in English Ability to produce clear and concise written correspondence in the form of letters and emails Ability to call clients / customers, build sound relationships and resolve customer queries and complaints efficiently and effectively Ability to assist ISO9001 implementation and audits that is conducted by clients on all other aspects relating to the business Ability to successfully market all existing and new services to existing, new and potential clients / customers Ability to design (where applicable), implement and maintain stock and stock control systems Ability to coordinate and oversee any new installations or amendments to existing installations at clients / customers Must have own transport to visit clients, make deliveries to clients / customers, pick up deliveries from clients / customers Ability to correctly complete credit / vendor applications ad do invoice reconciliations when required to resolve client complaints Proficient computer literacy on MS Word, MS Excel, MS Outlook, MS Power point and company related software systems Excellent interpersonal, communication, selling and time management skills Must have own transport and valid driver's license a / business administration diploma
SUMMARY :
Our client based in the North Coast requires a dynamic
Key Accounts Manager .
POSITION INFO :
Role : Account Manager
Qualification :
- Grade 12 / Matric / NQF level #4 secondary education qualification
- Marketing diploma / business administration diploma on NQF level #5 and a minimum of 3 years sales experience are preferable.
- 2 years' experience in customer / service-related industry including tenders, service level agreements, service contracts, designing marketing material, coordination and distribution or marketing material in a managerial role.
Responsibilities :