Job title : German Speakers -Customer Service / Claims (entry level)
Job Location : Western Cape, Cape Town
Deadline : November 30, 2025
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About the Role :
We’re hiring fluent German speakers to join our customer service and claims team. German is the most important requirement – if you can communicate confidently in German and English, we’ll teach you the rest.This is a great opportunity to start your career in insurance, with full training provided in claims handling, systems, and customer support.What You’ll Do :
Help German-speaking customers with claims and policy questions via phone and emailGuide customers through the claims process in a clear, supportive wayHandle queries and service requests with professionalismLearn to identify and escalate potential fraudProvide care and support to vulnerable customersWork with your team to deliver great service and meet performance goalsWhat You Need :
Fluent German and English – written and spoken ( this is essential )Great communication skills and a friendly, helpful attitudeWillingness to learn – no prior insurance experience neededComfortable using a computer and learning new systemsWe Provide :
Full training – no claims experience requiredA supportive team and structured onboardingCareer development opportunitiesCompetitive salary and benefitCustomer Service jobs