Back of House Manager- West Street

adidas GroupJohannesburg, ZA

15 days ago

Job description

Job title : Back of House Manager- West Street

Job Location : Gauteng, Johannesburg

Deadline : November 29, 2025

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION :

To be responsible for managing product life cycles from entry to exit

To drive productivity of stock movements in relation to delivery receiving and transfers

To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance

To execute store operations with specific focus on product and consumer service in line with brand image

To use his / her expertise and experience to provide feedback and coaching opportunities to subordinates and store team

KEY RESPONSIBILITIES :

Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store

Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor

Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team

Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures

Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner

Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require

Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team

Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment

Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success

Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required

Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals

Makes himself / herself available to support other team members when needed

Communicates a desire to learn and seizes all available opportunities to drive his / her development and increase performance

 KEY RELATIONSHIPS :

Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor

 KNOWLEDGE, SKILLS AND ABILITIES :

Adapts communication style to service both internal and external consumers dependent on the situation

Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time

Deals professionally with difficult situations

Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor

Supports team by actively helping where required by line manager

Is thorough and detail oriented in maintaining a clean and organised stockroom

Stockroom management or people management experience is mandatory

 REQUISITE EDUCATION AND EXPERIENCE :

Matric Certification or equivalent

Minimum 5 years work experience in a sports / fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding

Intermediate numeracy and literacy and advanced verbal communication skills

Minimum 2 years experience in a Senior Stockroom Management role

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House Manager • Johannesburg, ZA

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