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Pharmacist Assistant QPB - Clicks Weskus Mall

Pharmacist Assistant QPB - Clicks Weskus Mall

Clicks Group LimitedVredenburg, Western Cape, South Africa
30+ days ago
Job description

Listing reference : click_

Listing status : Under Review

Apply by : 15 May 2025

Position summary

Industry : Pharmaceutical Sector

Job category : FMCG, Retail, Wholesale and Supply Chain

Contract : Permanent

Remuneration : Market Related

EE position : Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). The focus is on administering prescriptions to ensure patient satisfaction.

Job Objectives :

  • Interact professionally with customers, maintaining confidentiality within SOP and timelines.
  • Administer prescriptions and handle related claiming / capturing procedures.
  • Handle patient profiles accurately and completely.
  • Communicate with healthcare professionals as needed.
  • Resolve queries through problem-solving and follow-up.

Duties :

  • Communicate with customers via telephone or other channels regarding medication and healthcare services.
  • Accurately capture prescriptions received at the Central Pharmacy centre.
  • Handle prescription-related queries.
  • Manage patient profiles.
  • Assist with chronic authorizations.
  • Coordinate with other departments.
  • Perform ad hoc tasks as required by operations.

    • Knowledge :

  • SAPC and relevant legal knowledge.
  • Understanding of chronic authorization processes.
  • Customer service orientation.
  • Knowledge of ethical practices and compliance.

    • Skills :

  • Proficiency in MS Office.
  • Customer service skills.
  • Accuracy and attention to detail.
  • Bilingual ability, with English required.
  • Ability to work with patients and adapt to departmental duties.
  • Initiative and problem-solving skills to enhance patient satisfaction.
  • Adaptability, positive attitude, and ability to work under pressure.
  • Principled work ethic and interpersonal skills.

    • Experience :

    Minimum 1 year in the role of Pharmacist Assistant Post Basic.

    Education :

    Further Education and Training Certificate in Pharmacist Assistance (Essential).

    Note : Only applicants meeting the minimum requirements will be contacted. Positions are filled in accordance with our Employment Equity plan. We encourage people with disabilities to apply.

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    Pharmacist Assistant • Vredenburg, Western Cape, South Africa

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