Key Responsibilities
- Evaluate new credit applications and perform client credit checks.
- Manage and collect outstanding debts from company debtors.
- Set up and monitor credit terms for new and existing clients.
- Negotiate and manage payment plans effectively.
- Process invoices, credit notes, and monthly statements.
- Allocate and reconcile all payments received.
- Conduct monthly reconciliations of debtor accounts for review meetings.
- Resolve queries related to pricing, deliveries, stock returns, and PODs.
- Retrieve PODs from logistical service provider platforms.
- Place overdue accounts on hold and follow up on payments telephonically.
- Liaise with customers, sales teams, and internal departments to resolve account discrepancies.
- Maintain accurate records and filing of remittances and correspondence.
- Prepare statements and reports for management and auditors.
Qualifications and Experience
Education : Matric essential; a Finance qualification (Certificate, Diploma, or Degree) is advantageous.Experience : Minimum of 4 years Credit Control experience within a retail or FMCG environment .Technical Skills :Syspro experience is essential.
Proficiency in Microsoft Excel (Intermediate level) .Strong understanding of credit control, reconciliation, and collection procedures.Sound knowledge of the legal aspects of credit management.Competencies :Excellent communication and interpersonal skills.
High attention to detail and accuracy.Strong problem-solving abilities and resilience in managing challenging accounts.Ability to prioritize, meet deadlines, and work well under pressure.