Join Our Team as an Online Shopping Virtual Assistant!
Are you passionate about delivering exceptional customer experiences?
We’re a fast-growing e-commerce company looking for a detail-oriented and sales-savvy Online Shopping Virtual Assistant to support our customers and ensure a seamless shopping journey.
If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!
How to Apply : APPLICATION LINK : bit.ly / tpcustomerservice APPLICATION CODE : BC-JAZZHR (Only applications submitted through this link will be considered.) What You’ll Do : Assist customers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
Provide personalized product recommendations and resolve shopping-related concerns.
Track and manage orders, ensuring timely updates and resolutions.
Identify opportunities to upsell and cross-sell products to increase customer satisfaction and sales.
Maintain accurate customer records and feedback to enhance the overall shopping experience.
Collaborate with the team to suggest improvements based on customer insights.
What We’re Looking For : Minimum of 1 year of experience in customer service, sales, or e-commerce.
Strong communication and problem-solving skills.
Familiarity with e-commerce platforms like Shopify and CRM tools.
Sales-oriented mindset with the ability to suggest relevant products.
Highly organized with strong attention to detail.
Ability to thrive in a fast-paced remote work environment.
Performance and recognition incentives.
Permanent work-from-home setup.
Career growth opportunities in a rapidly expanding e-commerce company.
If you’re ready to help shoppers enjoy a smooth online shopping experience, apply today!
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