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Sports & Leisure Centre Manager

Sports & Leisure Centre Manager

Kendrick RecruitmentGeorge, Western Cape, South Africa
30+ days ago
Job description

Overview

Sports & Leisure Centre Manager | Luxury Hotel | George, Western Cape

Salary : Negotiable Depending on Experience

Kendrick Recruitment is currently seeking an experienced and dynamic Sports & Leisure Centre Manager for a luxury hotel based in George, Western Cape. This role is ideal for a proactive and enthusiastic individual with a passion for sports, leisure, and guest engagement.

This is an exciting opportunity for a hospitality professional to take the lead in delivering exceptional leisure experiences within a luxury hotel environment.

Minimum Requirements

  • Grade 12 or equivalent (required)
  • Diploma in Sports or Club Management (advantageous)
  • Valid driver’s licence (advantageous)
  • Minimum of 3 years’ experience in a 5-star hotel, resort gym, or sports / golf club in a supervisory or managerial capacity
  • Strong knowledge of various leisure and sporting activities (e.g. children’s programming, golf, tennis, cycling, hiking)
  • Understanding of local and national health and safety regulations
  • Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems

Key Responsibilities

  • Develop and execute engaging, innovative activities for guests and members to drive participation and revenue
  • Plan and implement vibrant seasonal and festive programmes tailored to a diverse clientele
  • Lead marketing and communication efforts to promote leisure activities and maximise visibility
  • Stay informed on trends in resort-based leisure to ensure offerings remain fresh and competitive
  • Ensure all leisure facilities meet health, safety, and quality standards
  • Oversee the daily operations of the Sports & Leisure Centre and Kids Club
  • Manage departmental budgets and ensure financial goals are met
  • Recruit, train, mentor, and manage a high-performing team
  • Oversee administrative tasks such as stock control, ordering, and inventory
  • Deliver consistently high levels of guest satisfaction through exceptional service
  • Handle guest feedback and complaints in coordination with Guest Relations and monitor feedback platforms (e.g. Medallia, TripAdvisor)
  • Coordinate specialist childcare services where required (including babysitting and care for special needs)
  • Required Competencies

  • Excellent time management and organisational abilities
  • Strong leadership and interpersonal skills
  • Clear and professional communication, both verbal and written
  • High attention to detail, resilience, and reliability
  • Effective problem-solving skills
  • Friendly, professional, and guest-focused attitude
  • Additional Requirements

  • Physically fit and capable of meeting the demands of the role
  • Willingness to work extended hours, including weekends and public holidays, as operationally required
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    Centre Manager • George, Western Cape, South Africa