Storage Engineer

Overview

The HCI and Storage Engineer will be primarily responsible for installing, monitoring, testing and maintaining both cloud and on-premise infrastructure solutions, with a specific emphasis on Hyper‑Converged Infrastructure (HCI), VxRail, UNITY Storage and VNX(e) Hardware and software.

This role provides specialised technical support and guidance through high‑level analysis, diagnosis and problem‑solving, ensuring that the HCI components of the infrastructure are optimised for efficient operations.

In addition to HCI expertise, the HCI and Storage Engineer will play a crucial role in qualifying the product fit, overseeing the installation and implementing IT systems to meet client requirements.

Your deep understanding of Hyper‑Converged Infrastructure and Storage will enable you to design, deploy and manage robust and scalable solutions that align with industry best practices and standards.

Overall, this position requires a combination of technical proficiency in HCI and Storage infrastructure to deliver comprehensive and cutting‑edge storage and Hyper‑Converged infrastructure solutions for our clients.

Minimum Qualifications

• Matric Senior Certificate
• VMWare Certified Professional – Data Center Virtualisation
• PowerEdge Operate
• PowerEdge Foundations V2
• Technology Architect, Midrange Storage Solutions
• 3–5 Years of experience in HCI, Storage, storage management tools and HCI Management Tools

Minimum Competencies

Responsibilities

Operating System Management

Manage the operating system configuration including initial configuration, modifying configuration files, system configuration documentation and access to system configuration files. Monitor and reduce operating system log files to prevent file systems from overfilling. Manage Operating System Processes (e.g., investigate continuously running system subtasks, or daemons), including refreshing processes as required, establishing start‑up sequences, maintaining system clock synchronization, and changing process priorities as appropriate. Recommend operating system updates and configuration modification to the client's IT Infrastructure Engineer, as required. Apply operating system patch updates, as required. Maintain tools for remote management and alert monitoring. Maintain operational support procedures. Maintain the hardware and software configuration information. Evaluate planned changes to the server environment and advise of any requirements to support such changes. Adhere to standard security processes and procedures. Provide health check and trending reports that include best practices as prescribed by the OEM.

Performance Management

Manage incidents, problems, changes and other service requests pertaining to hardware, software and monitoring. Manage thresholds and alerts for usage of IT resources. Analyze performance service level breaches, alerts, trends and root causes to restore service. Track and tune proactively performance through trend and exception reporting to avoid possible service level breaches. Tune reactively to restore service for performance incidents and root causes. Provide corrective action to resolve system performance problems and provide recommendations to prevent possible future incidents. Recommend changes to maintain agreed upon system performance levels. Implement after hours’ changes as approved through a formal change management process. Define performance related metrics and data collection, summarization, and usage requirements. Collect, summarize and store performance data (Standard Performance Data Management). Define performance alert thresholds to support agreed upon service levels. Provide Standard Performance Reporting. Provide Ad hoc Performance Reporting for analysis of incidents to restore service.

Note

The above job profile identifies the key areas of responsibility of the position and is not an all‑encompassing description of duties and tasks.

The job profile may be subject to review from time to time.

Additional Information

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : IT Services and IT Consulting

Location : Johannesburg, Gauteng, South Africa

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