Senior Credit Controller

Job Title : Senior Credit Controller

Location : Cape Town

Job Type : Full-Time

Reports to : Head of Credit

Company : iCare24 Group

Immediate start available.

About iCare24 Group : iCare24 Group is a premier provider of healthcare staffing solutions throughout the UK, supplying skilled professionals to NHS Trusts, private hospitals, care homes, and other healthcare organisations. We are dedicated to excellence in service delivery and financial integrity, ensuring our clients and staff benefit from efficient, reliable processes.

Role Overview

We are seeking an experienced and detail-oriented Senior Credit Controller to join our Finance team. In this role, you will lead credit control activities, manage aged debt, and optimise cash flow to support our continued growth and operational efficiency.

Key Responsibilities

• Lead the credit control function, including monitoring customer accounts, chasing overdue invoices, and managing payment plans.
• Analyse aged receivables ledger daily and initiate appropriate recovery actions.
• Liaise with NHS health rosters and client finance departments to resolve disputes and ensure prompt payment.
• Prepare and distribute regular aged debt reports and cash-flow forecasts to senior management.
• Reconcile client accounts, investigate discrepancies, and implement corrective measures.
• Maintain accurate records of all communications and recovery actions in the credit control system.
• Collaborate with Sales, Operations, and Accounts teams to assess credit risk and establish suitable credit terms for new and existing clients.
• Mentor and support junior credit control staff, sharing best practices and driving process improvements.
• Ensure compliance with company policies, financial regulations, and GDPR requirements.

Requirements

What We Offer

If you are a proactive and skilled credit control professional ready to make a significant impact on cash flow and financial performance, we'd love to hear from you. Apply now to join the iCare24 Group Finance team.

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