It Systems Analyst

Overview

Our client is requiring an IT Systems Analyst, who will be responsible for the analysis, maintenance, and optimization of business applications and IT systems across the organization, to join their team. The IT Systems Analyst plays a key role in system implementation, user support, data integration, and continuous improvement initiatives.

Location : East London. Job type : Permanent - On site.

Duties and Responsibilities

• Analyze, maintain, and support enterprise applications, including ERP, CRM, HR systems, and other business‑critical tools.
• Collaborate with users and stakeholders to gather and document system requirements and translate them into functional specifications.
• Monitor application performance, troubleshoot issues, and coordinate resolutions with internal teams or external vendors.
• Conduct system upgrades, patch management, and configuration changes.
• Develop and maintain documentation related to systems, processes, and procedures.
• Assist in the implementation and rollout of new applications and systems, including testing, training, and support.
• Support data integrity, data migration, and integration between systems using APIs, ETL tools, or other methods.
• Ensure applications meet compliance, security, and performance standards.
• Provide Tier 2 / 3 support for escalated helpdesk issues related to enterprise systems and applications.
• Day‑to‑day systems support and issue resolution.
• Configure proper system access for the Group to optimise controls.
• Manage / support project teams to implement new and update existing systems.
• Test internal processes and procedures.
• Deliver system training.
• Review current systems / interfaces, forms and procedures and propose solutions to streamline and reduce manual intervention.
• Support the Systems Manager in ensuring that internal controls within the Group are fit for purpose and are enforced, measured and monitored, and improved where applicable.
• Collaborate with managers to design and develop both internal and external management reports to better inform the business.
• Liaise with external stakeholders and system developers where necessary.

Requirements

Skills

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful.

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