E-Commerce Key Account Manager

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We are hiring- eCommerce Key Account Manager. SMD Technologies is looking for a Key Accounts Manager to join our expanding furniture division. Unlock the growth of selling some of South Africa’s most beloved brands through various online platforms. He / she will maintain direct relationships with various buyers on these platforms, manage ongoing new revenue related projects together with the Category Key Accounts Managers to ensure the perfect proposition for our clients.

Delivering the online sales targets for various online eRetailer / eCommerce platforms will be your main focus point.

Responsibilities

• Manage all online activity in relation to platform traffic acquisition, sales, conversion and reporting.
• Develop and implement an eCommerce strategy to actively stimulate your accounts and prospects and translate the strategy into feasible operational tactics.
• Analyze patterns in terms of development potential, profitability, sales revenues and develop and implement necessary plans of action.
• Build a sustainable relationship with existing account category buyers.
• Answer day‑to‑day client enquiries in a timely and professional manner.
• Work closely with internal departments such as supply chain, planning, marketing teams and finance to ensure a perfect execution of the sales.
• Analyze the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts.
• Support the development of e‑Commerce and omni‑channel strategies.
• Create and write SEO‑optimised product listings, track page performance and increase listing conversions.
• Conduct data analysis to deliver data‑driven strategies driving top‑performing product listings and achieve set KPIs.
• Develop promotional calendars for all your platforms and categories.

Requirements

Qualifications & Experience

Benefits

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