Branch Manager Southern Peninsula, Cape Town

Pam Golding PropertiesZA

3 days ago

Job description

Job title : Branch Manager Southern Peninsula, Cape Town

Job Location : Western Cape,

Deadline : November 07, 2025

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Main Purpose of the Job

Responsible for the effective and efficient running of the Southern Peninsula Territory.

To increase market share, sales, profitability and PGP’s profile, and to ensure that the Branch meets financial and operational targets. Ensuring that all clients receive a consistently high quality service by effectively managing and developing all available resources (agents, staff, systems, processes) and ensuring that a strong customer-focused service culture becomes entrenched in the branch.

Proactively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce exposure. Maintain a high level of integrity and ethical standards.

This office based role is situated in the Southern Peninsula region of the Cape Metro. It is a requirement of the role that the successful candidate live and work in the area, with office in Simon’s Town serving as home-base.

Key Responsibilities

Formulate and implement an effective Branch strategy that includes plans to increase the market share in the Southern Peninsula;

Effectively manage the performance of Agents within the branch to achieve budgeted sales targets. (Special focus on sales, exclusive mandates and show-houses, commission percentages, client liaison, prompt response to problems and queries);

Monitor branch compliance with all current legal requirements, particularly FICA requirements in order to minimise risk and to protect the PGP brand and reputation at all times;

Enhance market share in all areas of trade as per agreed annual parameters, including monitoring of competitors;

Support and utilise regional and national marketing and public relations activities to ensure optimal visibility in the Southern Peninsula;

Ensure efficient processing of all aspects of property sales and transfer documentation by branch staff, and regular liaison with all other parties to expedite transfer;

Encourage maximum use of all referral opportunities through adherence to the Company Referral Policies and Procedures;

Ensure that the Agents and staff provide optimal service in line with the Pam Golding Properties corporate image, through prompt resolution of all client related issues including, regular feedback, progress reporting and prompt attention to property;

Monitor and control all Branch expenses to ensure that budgeted limits are not exceeded including staff expenses, advertising costs and all other Branch office overheads. Ensure corrective action is taken where necessary;

Ensure that all agents and staff are adequately trained to perform their duties optimally including ensuring a thorough induction process, regular in-service training, coaching and mentoring as well as optimising personal development and career enhancement;

Fosters the transformation of the workplace and supports business in the achievement of the undertakings in the transformation scorecard;

Identify and recruit quality staff and agents and ensuring appropriate retention through performance management and recognition;

Ensure that all Branch administrative functions are timeously executed, including all aspects of lease negotiations and renewal;

Continuously oversee, train, and promote the utilisation of Alchemy and other business systems to enhance the efficiency and productivity of our agents and staff;

To ensure that there is full compliance with ooba obligations and that the relationship is optimized to convert bondable deals.

Key Competencies

Planning, organising, monitoring and delegating;

High level of integrity, credibility and ethics;

Self-motivated, energetic and have the ability to motivate others;

Business acumen, financial and budgeting;

Good negotiation / arbitration;

External marketing and networking;

Inter-personal skills;

High level of Emotional Intelligence;

Good Communication skills (verbal, written and presentation);

Team leadership : Ability to build and maintain constructive relationships with individuals and teams;

Cope with pressure and setbacks;

Strategic thinking;

Problem solving skills.

Education & Experience

B Degree or National Diploma in Sales and Marketing or a relevant Business related qualification would be advantageous;

Valid, Full Status FFC is a strict requirement for this role;

5-10 years’ experience in successfully leading a sales team.

Knowledge & Skills Required

Seasoned, with in-depth knowledge and experience in the Real Estate Industry;

Excellent interpersonal skills and the ability to build relationships;

Strong motivational skills and the ability to lead a sales team;

Knowledge and understanding of sales and service strategies;

Knowledge and understanding of local target market profiles and services applicable to them;

Knowledge of the socio-political and economic dynamics affecting the local market / s;

Be sales and service;

Good knowledge of the area as well as a positive personal profile in the area will be an advantage.

Deadline : 7th November,2025

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