Branch Manager (Permanent)

Job Requirements :

Key Responsibilities :

Operational Management : Supervise the daily operations of the branch, ensuring compliance with company policies and procedures

Staff Management : Recruit, train, and develop branch staff, including setting performance goals and conducting evaluations.

Customer Service : Ensure excellent customer service standards by resolving customer complaints or concerns efficiently.

Sales and Marketing : Drive the branch’s sales initiatives and promotional campaigns. Monitor sales targets and implement strategies to achieve them.

Budget and Financial Management : Create and manage branch budgets, focusing on cost control and profitability.

Branch Growth and Development : Identify opportunities for branch growth through market research, community engagement, and competitor analysis.

Proven experience in branch management or similar leadership roles.

Strong leadership, communication, and interpersonal skills.

Excellent problem-solving, decision-making, and organizational skills.