Service Coordinator

In this role, youll be the operational heartbeat of the branch ensuring technicians are scheduled effectively, clients receive timely service updates, and daily service delivery runs like clockwork. If you excel at structure, communication, and real-time decision-making, this is the perfect opportunity to step into a role where your impact is immediately felt.

What Youll Be Doing (Key Responsibilities)

Service Planning & Scheduling

• Build daily routing schedules and allocate technicians based on service requirements.
• Adjust routes for delays, holidays, emergencies, and client requests.
• Track aborted jobs and ensure timely rescheduling.

Field Team Coordination

Client Service & Communication

Systems & Ticket Management

Stock, Fleet & Resource Coordination

Service Quality Tracking

What You Need to Succeed (Qualifications & Experience)

Who You Are (Key Traits)

✔ Highly organised and structured

✔ Calm under pressure even when things go off-plan

✔ Assertive communicator with strong follow-through

✔ A problem-solver who anticipates issues before they arise

✔ Accountable, reliable, and proactive

✔ A natural coordinator who enjoys multitasking and managing real-time operations

Why Join This Team?

Ready to Apply?

If youre a structured, solutions-focused individual who loves keeping daily operations running seamlessly, wed love to hear from you.

Apply today!

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