Talent.com
Lead Management Associate

Lead Management Associate

PNet (Pty) LtdWorkFromHome, Gauteng, South Africa
30+ days ago
Job description

Overview

Join our team and you will support the growth of our business by managing a range of lead management related activities. You will be responsible for managing ongoing day to day tasks, working with key stakeholders to drive business impact through the lead management activities.

Working in the Sales Support department, you will be contributing to the ultimate success of the Stepstone business.

By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody.

Responsibilities

Lead Qualification and Management :

  • Review and qualify inbound leads based on predefined criteria, ensuring they align with the ideal customer profile and line of business.
  • Prioritize and score leads using lead scoring tools and methodologies to assess sales readiness.
  • Manage lead records, ensuring data integrity and accuracy in the CRM system.
  • Distribute qualified leads to appropriate sales team members based on predefined guidelines.

Sales Pipeline Support :

  • Collaborate with the sales team to provide timely and effective lead hand-offs.
  • Track the lead progression within the pipeline, identifying gaps and recommending actions to enhance lead conversion to both sales managers and Quality Assurance manager.
  • CRM & Data Management :

  • Update and maintain lead records in the CRM (e.g. SAP CRM).
  • Ensure CRM data hygiene by verifying lead information, identifying duplicates, and merging records as necessary.
  • Generate and share regular reports on lead activity, source quality, and conversion metrics.
  • Reporting and Analysis :

  • Analyse lead data to provide insights and recommendations for optimizing lead flow and conversion rates.
  • Ensure delivery of ongoing lead management tasks (90% time) e.g. lead matching and allocation.
  • Use third-party systems & tools to enable increased lead data quality.
  • Support and work with cross-functional teams and stakeholders as needed on lead related projects.
  • Identify opportunities for process improvements to enhance lead management.
  • Provide sales with actionable leads that drive new business growth and positively impact the sales journey.
  • Develop strong relationships with colleagues to support with lead tasks.
  • Qualifications

  • Accuracy and strong attention to detail
  • Good communication and interpersonal skills to collaborate with cross-functional teams and stakeholders at varying levels across the business.
  • Skills in MS Office, especially MS Excel.
  • SAP CRM experience
  • Independent worker that can effectively prioritise and manage time.
  • Positive mindset to work and change.
  • Minimum of a matric education with 2+ years’ experience in sales / lead management and 3+ years with hands-on experience in CRM systems.
  • Proficiency in CRM platforms (e.g., SAP CRM, Salesforce, HubSpot).
  • Familiarity with lead scoring and qualification tools.
  • Strong Excel and data analysis skills.
  • Soft Skills :
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • Highly organized with an eye for detail.
  • Analytical mindset with the ability to interpret data and provide actionable insights.
  • Additional Information

  • We are a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer :
  • 20 days annual leave and extra days between Christmas and New Year
  • Paid sick leave from day one
  • 16 days of family leave per year
  • Hybrid working model
  • Volunteering days
  • Maternity and Paternity leave benefits
  • Group life Cover including disability and Funeral cover
  • 24 / 7 Employee Assistance Programme
  • Discovery Flexicare
  • Our Commitment

    Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

    #J-18808-Ljbffr

    Create a job alert for this search

    Management Associate • WorkFromHome, Gauteng, South Africa

    Related jobs
    • Promoted
    Wealth Management Product Distribution Manager

    Wealth Management Product Distribution Manager

    Acumen Talent SolutionsWorkFromHome, South Africa
    Wealth Management Product Distribution Manager.Full‑time, remote role responsible for developing and managing product distribution strategies to wealth managers, including M&A advisory, strategic g...Show moreLast updated: 2 days ago
    • Promoted
    Lead : Portfolio Management (142569)

    Lead : Portfolio Management (142569)

    NedbankCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa
    Nedbank City of Johannesburg, Gauteng, South Africa.Join or sign in to find your next job.To deliver, manage, monitor, evaluate and implement Social Impact programmes within agriculture, energy, wa...Show moreLast updated: 12 days ago
    • Promoted
    Capital Management Advisory Associate Director

    Capital Management Advisory Associate Director

    EY USJohannesburg, Gauteng, South Africa
    The Opportunity Associate Director Capital Advisory.Our Capital Advisory team advises across a broad spectrum of equity and debt transactions within the industry. We help our clients plan their capi...Show moreLast updated: 30+ days ago
    • Promoted
    Capital Management Advisory - Associate Director

    Capital Management Advisory - Associate Director

    Ernst & Young Advisory Services Sdn BhdJohannesburg, Gauteng, South Africa
    Other locations : Primary Location Only.The Opportunity – Associate Director Capital Advisory.Our Capital Advisory team advises across a broad spectrum of equity and debt transactions within the ind...Show moreLast updated: 30+ days ago
    • Promoted
    Compliance Associate

    Compliance Associate

    Black Pen RecruitmentJohannesburg, South Africa
    Our client is committed to building a financial system that works for all, this includes consumers, merchants, banks, regulators and law enforcement. Fraud and identity are unfortunately still signi...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Transaction strategy execution

    Associate Director - Transaction strategy execution

    EYJohannesburg, Gauteng, South Africa
    Within EY's Strategy and Transactions (SaT) practice, our Transaction Strategy and Execution (TSE) team provides a full range of operationally focused services including M&A Integration, Carve-out,...Show moreLast updated: 9 days ago
    • Promoted
    Capital Management Advisory Associate Director

    Capital Management Advisory Associate Director

    FP&AJohannesburg, Gauteng, South Africa
    The Opportunity Associate Director Capital Advisory.Our Capital Advisory team advises across a broad spectrum of equity and debt transactions within the industry. We help our clients plan their capi...Show moreLast updated: 8 days ago
    • Promoted
    Lead Associate – Ops

    Lead Associate – Ops

    WNSPretoria, Gauteng, South Africa
    NYSE : WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verti...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Investment Associate

    Senior Investment Associate

    NefcorpSandton, Gauteng, South Africa
    We are hiring a Senior Investment Associate to join the uMnotho Fund Manager team.The responsibilities of this role are leading the team in terms of deal implementation and ensure targets are met a...Show moreLast updated: 30+ days ago
    • Promoted
    Wealth Management Associate

    Wealth Management Associate

    FedgroupGauteng, South Africa
    We're on the hunt for a super sharp, switched‑on Wealth Management Associate to join our dynamic Sandton‑based team.If you thrive on research, client service, and keeping things running like clockw...Show moreLast updated: 2 days ago
    • Promoted
    Associate Director

    Associate Director

    Synergy Consulting, Inc.City of Johannesburg Metropolitan Municipality, Gauteng, South Africa
    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Synergy Consulting, Inc. Benefits : Fixed + Performance Bonus + Medical Aid + Mobile Reimbursements.Tr...Show moreLast updated: 29 days ago
    • Promoted
    Associate Director - Valuations

    Associate Director - Valuations

    Iris SoftwareJohannesburg, Gauteng, South Africa
    Ernst& Young, a global, market leading, professional services firm, with dynamic people in more than 140 countries, is committed to operating with integrity, quality and professionalism in the prov...Show moreLast updated: 22 days ago
    • Promoted
    Associate Director - Valuations

    Associate Director - Valuations

    EYJohannesburg, Gauteng, South Africa
    Ernst& Young, a global, market leading, professional services firm, with dynamic people in more than 140 countries, is committed to operating with integrity, quality and professionalism in the prov...Show moreLast updated: 22 days ago
    • Promoted
    Client Management & Migration Associate

    Client Management & Migration Associate

    WatersEdge SolutionsJohannesburg, South Africa
    Are you a driven and analytical finance graduate eager to work at the intersection of finance, technology, and client engagement? Our client, an award-winning global technology group, is seeking a ...Show moreLast updated: 30+ days ago
    • Promoted
    Capital Management Advisory - Associate Director

    Capital Management Advisory - Associate Director

    EYJohannesburg, Gauteng, South Africa
    Capital Management Advisory – Associate Director.Join to apply for the Capital Management Advisory – Associate Director role at EY. Our Capital Advisory team advises across equity and debt transacti...Show moreLast updated: 30+ days ago
    • Promoted
    Capital Management Advisory - Associate Director

    Capital Management Advisory - Associate Director

    Iris SoftwareJohannesburg, Gauteng, South Africa
    The Opportunity – Associate Director Capital Advisory.OurCapital Advisoryteam advises across a broad spectrum of equity and debt transactions within the industry. We help our clients plan their capi...Show moreLast updated: 30+ days ago
    • Promoted
    Partner / Associate Director

    Partner / Associate Director

    Network Finance.Johannesburg, Gauteng, South Africa
    This is a leading provider of actuarial and consulting services, dedicated to helping our clients achieve their financial goals. We are committed to excellence, innovation, and delivering exceptiona...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Transaction strategy execution

    Associate Director - Transaction strategy execution

    Iris SoftwareJohannesburg, Gauteng, South Africa
    Within EY's Strategy and Transactions (SaT) practice, our Transaction Strategy and Execution (TSE) team provides a full range of operationally focused services including M&A Integration, Carve-out,...Show moreLast updated: 9 days ago