Talent.com
Alumni Relationship Manager

Alumni Relationship Manager

ALX AfricaWorkFromHome, Eastern Cape, South Africa
24 days ago
Job description

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world‑class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands‑on projects, we prepare our students for in‑demand roles in software engineering, data science, and cybersecurity.

We achieve this by :

  • Providing young professionals with access to the most in‑demand tech skills that will power the future.
  • Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real‑world coursework.
  • Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey.

The Relationship Manager plays a critical role in building and maintaining strong relationships with our alumni community. As the primary point of contact for graduates, you’ll ensure every alumnus feels supported, heard, and guided in their professional journey. You’ll also contribute to the broader mission of increasing employability, fostering engagement, and strengthening the impact of the ALX community across Africa.

This role requires fluency in both English and French , as you will be engaging with alumni across multiple African regions, including Francophone countries.

RESPONSIBILITIES

  • Serve as the main point of contact for alumni in your assigned region, providing personalized guidance and support.
  • Conduct one‑on‑one calls and group sessions to assess alumni needs, track career progress, and identify opportunities for growth or re‑enrolment.
  • Capture insights and feedback from alumni interactions to inform product, data, and program teams.
  • Collaborate closely with Community Managers, General Managers, and the central Relationship Management team to ensure a consistent alumni experience.
  • Manage CRM records diligently, ensuring data accuracy on alumni profiles, call outcomes, and employment updates.
  • Support job‑readiness, re‑enrolment, and community activation initiatives within your assigned city or region.
  • Act as an ambassador for the ALX brand — demonstrating empathy, professionalism, and a deep understanding of our mission to empower young African talent.
  • Communicate effectively in both English and French to engage alumni, employers, and institutional partners across linguistic regions.
  • QUALIFICATION AND SKILLS

  • Bachelor’s degree or equivalent experience in community engagement, communications, education, or a related field.
  • Fluency in English and French (written and spoken) is mandatory.
  • Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
  • Strong organizational and time‑management skills; able to handle multiple priorities effectively.
  • Experience using CRMs (preferably HubSpot) and digital communication tools (WhatsApp, Slack, Zoom, etc.).
  • Demonstrated ability to gather insights, identify trends, and translate qualitative feedback into actionable recommendations.
  • Passionate about education, employability, and community development in Africa.
  • KEY COMPETENCIES

  • Empathy and active listening.
  • Cross‑cultural communication.
  • Problem‑solving and adaptability.
  • Stakeholder coordination.
  • Data accuracy and attention to detail.
  • Accountability and follow‑through.
  • EMPLOYMENT TYPE

    The role is a full‑time freelance position.

    REQUIREMENT

    Bilingual in French and English.

    WORK HOURS

    The required work hours are 40 hours per week.

    We require a portfolio to be submitted as part of your application for this freelance role. The hiring manager will use your portfolio to assess your skills, experience, and fit for the position. Your portfolio should be a clear summary of your work, highlighting your relevant expertise. Once completed, please upload your portfolio as a single PDF file along with your application. Please note : If you do not submit a portfolio, your application will not be considered.

    Disclaimer : ALX Africa does not charge fees or request payments at any stage of hiring. Be cautious of anyone claiming otherwise. Report suspicious activity to

    #J-18808-Ljbffr

    Create a job alert for this search

    Relationship Manager • WorkFromHome, Eastern Cape, South Africa

    Related jobs
    • Promoted
    Client Relationship Manager (MAU) Legal and / or Accounting qualifications

    Client Relationship Manager (MAU) Legal and / or Accounting qualifications

    Alas Legal & Executive Recruitment (Pty) LtdWorkFromHome, Eastern Cape, South Africa
    South Africa's most respected SME's, legal practices and large organisations.B-BBEE Exempt Micro Enterprise (EME).Established in 1987, Alas is a seasoned niche recruitment consultancy who specialis...Show moreLast updated: 9 days ago
    • Promoted
    Relationship Manager – Asset Finance

    Relationship Manager – Asset Finance

    CBC Recruitment SolutionsWorkFromHome, Eastern Cape, South Africa
    We are recruiting for a highly regarded name in the UK asset finance market, who are looking to recruit an experienced asset finance relationship manager for their northwest sales team – focussing ...Show moreLast updated: 30+ days ago
    • Promoted
    Partnership Manager (Sales)

    Partnership Manager (Sales)

    SomewhereWorkFromHome, Eastern Cape, South Africa
    Must work US hours (9AM6PM Central Time; 8-5pm CST).Slight flexibility allowed depending on meetings but core hours should be maintained. USD (depending on interview assessment and client approval)....Show moreLast updated: 12 days ago
    • Promoted
    Partnerships Manager

    Partnerships Manager

    SupportRoomWorkFromHome, Eastern Cape, South Africa
    At SupportRoom, we transform workplace wellness, performance, and growth by combining onsite clinical operations, cutting‑edge technology, and expert services. Our all‑in‑one workplace experience de...Show moreLast updated: 3 days ago
    • Promoted
    Partnership Manager (Sales) - 46693903368

    Partnership Manager (Sales) - 46693903368

    SomewhereWorkFromHome, Eastern Cape, South Africa
    Work Hours (Client) : Must work US hours (9 AM–6 PM Central Time; 8–5 PM CST).Slight flexibility is allowed depending on meetings, but core hours should be maintained. Pay Range : $2,500–$2,800 / month ...Show moreLast updated: 3 days ago
    • Promoted
    Business Development Manager (Affiliates Partnership Manager) - TOD (Remote, South Africa) - 43[...]

    Business Development Manager (Affiliates Partnership Manager) - TOD (Remote, South Africa) - 43[...]

    SomewhereWorkFromHome, Eastern Cape, South Africa
    Remote
    Business Development Manager (Affiliates Partnership Manager) - TOD (Remote, South Africa) -.Location : Remote (South Africa). Contract : Independent Contractor, minimum 3-month contract with potentia...Show moreLast updated: 30+ days ago
    • Promoted
    Leadership & Sales Professional – Remote Personal Development

    Leadership & Sales Professional – Remote Personal Development

    3 Years on a RockWorkFromHome, Eastern Cape, South Africa
    Remote
    Lead Learn & Create Your Future Remote Business Leadership Opportunity.Youve spent years building a successful career — guiding teams delivering outcomes and leading with integrity.Now perhaps your...Show moreLast updated: 3 days ago
    • Promoted
    Business Development Manager Remote

    Business Development Manager Remote

    Raze Markets Global Ltd.WorkFromHome, Eastern Cape, South Africa
    Remote
    We are seeking an experienced Business Development Manager - Forex to join our dynamic team.The ideal candidate will have a proven track record in managing FX accounts, possess excellent analytical...Show moreLast updated: 2 days ago
    • Promoted
    Influencer Partnerships Manager

    Influencer Partnerships Manager

    Livano AgencyWorkFromHome, Eastern Cape, South Africa
    Livano Agency helps e-commerce brands grow by building strong affiliate and influencer programs.We partner with hundreds of creators on TikTok and Instagram to drive authentic content and sales.We’...Show moreLast updated: 1 day ago
    • Promoted
    Senior Client Engagement Manager – Manchester

    Senior Client Engagement Manager – Manchester

    Blue LegalWorkFromHome, Eastern Cape, South Africa
    Home Senior Client Engagement Manager – Manchester.Senior Client Engagement Manager – Manchester.A national leading law firm are looking for a Client Engagement Manager to join their team as part o...Show moreLast updated: 30+ days ago
    • Promoted
    Wealth Management Product Distribution Manager

    Wealth Management Product Distribution Manager

    Acumen Talent SolutionsWorkFromHome, Eastern Cape, South Africa
    Wealth Management Product Distribution Manager.Full‑time, remote role responsible for developing and managing product distribution strategies to wealth managers, including M&A advisory, strategic g...Show moreLast updated: 2 days ago
    • Promoted
    Online Marriage and Family Therapist (LMFT)

    Online Marriage and Family Therapist (LMFT)

    Mashreq BankWorkFromHome, Eastern Cape, South Africa
    Houston Skilled Consultancy is seeking a compassionate and skilled Online Marriage and Family Therapist (LMFT) to provide professional counseling services to individuals, couples, and families in a...Show moreLast updated: 15 days ago
    • Promoted
    Staff Team Member Relations Partner

    Staff Team Member Relations Partner

    GitLabWorkFromHome, Eastern Cape, South Africa
    Staff Team Member Relations Partner.GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.Our mission i...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Relationship, Growth

    Manager, Relationship, Growth

    Standard Bank of South Africa LimitedBedford, Eastern Cape, South Africa
    To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.Bachelo...Show moreLast updated: 30+ days ago
    • Promoted
    Sales / Client Engagement Manager

    Sales / Client Engagement Manager

    The Legends AgencyWorkFromHome, Eastern Cape, South Africa
    Sales / Client Engagement Manager.Drive Business Growth and Build Lasting Client Partnerships Healthcare Sector.Remote (Anywhere in South Africa) | R40 000 - R45 000 per month.Our client is a leadi...Show moreLast updated: 4 days ago
    • Promoted
    Partner Sales Manager - IHV Alliances

    Partner Sales Manager - IHV Alliances

    CanonicalWorkFromHome, Eastern Cape, South Africa
    Location : Cape Town, Western Cape, South Africa.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, i...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relations Representative

    Client Relations Representative

    WanderWorkFromHome, Eastern Cape, South Africa
    Client Relations Representative.Get AI‑powered advice on this job and more exclusive features.As an Owner Relations Representative, you will act as the primary point of contact for property owners,...Show moreLast updated: 12 days ago
    • Promoted
    Business Development Manager – Nigeria

    Business Development Manager – Nigeria

    VontierWorkFromHome, Eastern Cape, South Africa
    Business Development Manager – Nigeria.Travelling Required 60% on time.The primary objective for the role is to drive profitable growth GVR’s products and solutions in line with the accelerated gro...Show moreLast updated: 30+ days ago