Product Analyst – Merchant Solutions

Product Analyst – Merchant Solutions

Location : Gauteng, Johannesburg

Deadline : November 21, 2025

Primary Purpose

• To fully analyse and process Merchant Services applications for PBB.
• To manage assigned portfolio on a day-to-day basis, ensuring minimal bad debts / merchant defaults, and applying sound risk mitigation principles in compliance with Merchant Policies and Procedures and Card Schemes requirements.
• To provide administrative support to Product leadership.

Technical Competency Requirement

General Administrative

Required Minimum Education and Training

Required Minimum Work Experience

Key Performance Area (KPA)

Vetting new merchants, ensuring smooth onboarding to enable merchants to activate and start trading early. This will ensure that we generate revenues from new accounts much quicker.

Demonstrate understanding of Business Banking customer and how products fit into the ecosystem.

Support internal stakeholders and sphere of influence to enable speedy and smooth onboarding of customers.

Use Bank MIS capabilities and reports such as the Trigger report to derive business insights that will enable you to perform your work.

Ensure Card Scheme compliance.

Support Product team in the development of compelling CVP.

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