Finance Systems Lead

Driving Innovation and Trust : Ten’s Journey to Redefine Service Excellence

Ten is on a mission to become the most trusted service business in the world.Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.

We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers / partners across our ‘big 4’ service categories of restaurants / travel / entertainment and luxury retail.

We are profitable and the first B Corp listed on the London Stock Exchange (AIM market).

Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together.

For more information, please watch Ten's Growth Engine Video

Become a Part of Our Team as a Finance Systems Lead

We are on the lookout for a Finance Systems Lead who will drive the daily operations, upkeep, and ongoing enhancements of our Microsoft-based finance systems environment. This position is perfect for a seasoned analyst or an aspiring manager who thrives in a proactive role and is equipped to lead a small team in delivering routine support and implementing automation advancements. Our emphasis is on execution, reliability, and continuous improvement, making this opportunity ideal for someone eager to embrace a leadership role with operational responsibility.

Key Responsibilities :

Leadership and Team Management :

• Ensure the dependability and effectiveness of financial systems including Dynamics 365, Power BI, Power Query, and Power Automate.
• Manage user access, system permissions, and auditing controls across various platforms.
• Lead a team of analysts to address challenges, maintain system availability, and execute enhancement projects.
• Work collaboratively with internal IT teams and external vendors to promptly resolve system incidents and oversee upgrades.
• Promote process optimizations and lead low-code / no-code automation initiatives using the Microsoft Power Platform.
• Develop and revise standard operating procedures (SOPs) for key finance systems and workflows.
• Support the integration and functionality of payment platforms by collaborating with both internal and external partners.

Your Profile :

Qualifications, Skills and Experience :

Location

We are ideally seeking exceptional candidates who are based in Cape Town, as this allows for ease of collaboration and engagement within our team. Candidates must be able to commit to commuting to the office at least 2 days a week to maintain connectivity with colleagues and the work environment.

Benefits & Rewards

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you :

WhoAreWe

Tenisaleadinglifestyleandconciergecompanyhelpingourclientsdiscover,organise,enjoyandgetthemostfromlife.Wepartnerwithglobalfinancialinstitutionsandotherpremiumbrandstoattractandretainwealthandmassaffluentclients.EstablishedintheUKin1998andwithover25yearsofexperience,Tenoperatesinover20citiesworldwide,inover26languages,with65%ofourworkforcegloballydistributedandispubliclylistedontheLondonStockExchange('TENG').WewerethefirstconciergebusinesstobeawardedtheBCorpcertificationintheUKin2023.

Ten’sstrategyfocusesonfourkeyareas : deliveraworld-classmemberexperience,investintechnology,expandcontractswithnewandexistingclientsaswellasdevelopourfootholdinnewmarketsbyleveragingourmarket-leadingserviceproposition.

AtTen,you’llbepartofaglobal,dynamic,andinclusiveteam,withdiversityatitscoreandendlessopportunitiesforgrowth.

Joinusandexperienceaworkplacewhereyoucantrulythrive.

Commitment to Diversity

At TEN, we embrace a rich tapestry of philosophies, cultures, and experiences. We value diversity and are wholeheartedly committed to fostering an inclusive workplace for all our team members. This belief is the driving force that brings our teams together. Every aspect of our employment practices, including hiring, promotions, disciplinary actions, and terminations, will be governed by merit, competence, performance, and the needs of our business.

“TEN collaborates with a select list of preferred recruitment agencies. Please be aware that we are not accepting new recruitment agencies at this time. TEN Group will not be liable for any fees associated with unsolicited resumes.”

Become a part of TEN Group – submit your application before 30 August 2025.

Please note : We may close this job listing earlier than scheduled if we receive a considerable number of qualified applications, so we encourage you to apply promptly.

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