Erp Specialist GP - Auckland Park

Job Description

Effective and efficient facilitation of development and maintenance of the SAP Payroll and Time modules in support of business needs.

KEY ACCOUNTABILITIES

• Assist with the implementation and roll-out of new releases of SAP and new SAP functionality in accordance with ERP Management best practice.
• Proactive identification of risk and problems and in time escalation to key stakeholders.
• Maintain accurate and updated documentation of all change requirements, configurations, test plans and project acceptance.
• Accurate business process flow reviews to ensure full alignment with BRS.
• Accurate evaluation of system functional specifications for business requirements.
• Accurate data review to decide on actions / strategy to clean and migrate data e.g., comparison of data architecture, data mapping.
• Full adherence to ERP Centre of Excellence SOPs.
• Optimal configuration of system in line with business requirements.
• Regular review of payroll and leave system configurations.
• Ensure accuracy of leave provision and time evaluation runs.
• Accurate translation of new functionality to training manuals and providing input to work procedures to accurately guide end users to utilize the system.
• Facilitation of SAP training as required by end users.
• Effective and efficient utilization of team members to ensure delivery in line with expected quality and timeframes.
• Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support to end users.
• Ongoing monitoring of SAP business processes to ensure alignment with end user needs and best practice.
• Continuous improvement and optimization of SAP processes and SAP modular functionality.
• Accurate analysis of customer requests to identify problems and possible appropriate actions.
• Continual monitoring of system performance from a modular perspective and usage with regards to specific SAP modules.
• Functional operation support / advice to end users.
• In time / proactive remediation of system, information, output deviations.
• Constantly and consistently exceed the customer's expectations.
• Customer queries / complaints resolved in accordance with ERP COE service standards and SLA's.

QUALIFICATIONS & EXPERIENCE

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