Head of Dialer & Data Management
Callforce DirectCape Town, Western Cape, South Africa11 days ago
Job descriptionStrategic thinker with strong analytical and commercial acumen. Excellent communication, stakeholder engagement, and presentation skills. Proficient in campaign planning, data analysis, and dialler optimisation. Strong leadership capabilities with experience in managing cross-functional teams and driving performance.
Overview
Job Title : Head of Dialler and Data Management
Company : CallForce
Location : South Africa (supporting Johannesburg, Cape Town, and Durban)
Reports to : Executive Leadership
Role Overview : The Head of Dialler and Data Management leads dialler strategy, ...
Qualifications & Experience
- Minimum of 7 years’ experience in dialler management, campaign execution, and data operations within a BPO or contact centre environment both locally and internationally.
- Proven track record in managing multi-site teams and interfacing with clients and technology vendors.
- Deep understanding of dialler platforms, CRM integrations, and reporting tools.
Skills & Competencies
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Head Of Management • Cape Town, Western Cape, South Africa
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