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Senior UX UI Designer

Senior UX UI Designer

Telesure Investment HoldingsJohannesburg, ZA
30+ days ago
Job description

Job title : Senior UX UI Designer

Job Location : Gauteng, Johannesburg Deadline : October 03, 2025 Quick Recommended Links

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Job Purpose

  • Design user interface and the visual and user-experience elements of digital products through research, testing, planning and iteration. Translate high-level requirements into interactive designs, and transform them into attractive, intuitive, and functional user interfaces.

    • Responsibilities

    Design and Conceptualization

  • Work effectively with cross-functional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions using Brand CI

    • Customer Experience Mapping

  • Lead implementation and performance of techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions

    • Customer Needs / Experience Research

  • Complete research and analyze data to develop and / or support a sound understanding of customer segments, trends, needs, and expectations

    • Product and Solution Development

  • Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems

    • Internal Client Relationship Management

  • Contribute to the management of partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support in delivering business strategy and plans

    • Improvement / Innovation

  • Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project / program manager

    • Customer Experiences Implementation

  • Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing

    • Personal Capability Building

  • Act as subject matter expert in an area of expertise. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media

    • Education

  • Matric / Grade 12 / SAQA Accredited Equivalent (Essential); A relevant design related qualification (degree / diploma / certificate) (Essential)  (Required)

    • Experience

  • 5 or more years' UX / UI design experience (Essential); Experience in the Financial Services industry (Advantageous). 1 or more years' experience of general supervision of more junior colleagues (Essential)
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