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Remote Jobs in South Africa

Last updated: 3 days ago

Remote Operator

NIVA Health

ZA

Remote
Quick Apply

Are you a compassionate, service-driven professional who believes in the power of a kind word and attentive listening? Do you thrive in a fast-paced environment, ensuring every caller feels heard a...Show more

Remote Sales Consultant

DevFinders

Constantia, WC, ZA

Remote

We’re a growing UK cleaning company looking for an enthusiastic.You’ll connect with warm leads remotely, discuss cleaning solutions, and convert enquiries into confirmed bookings.Handle warm leads ...Show more

  • Promoted

Marketing Analyst - Remote

Datafin Recruitment

George, ZA

Remote

Are you passionate about data, analytics, and turning complex marketing performance insights into clear, actionable recommendations? Then join our client who is a purpose-driven Australian insuranc...Show more

  • Promoted

Senior MEP Modeller / Draughtsperson - Remote

RPO Recruitment

Cape Town, ZA

Remote

Our client, a UK-based engineering consultancy with operations in South Africa, is seeking an expert-level Senior MEP Modeller/Draughtsperson to join their team.This is a senior remote work opportu...Show more

Technical SEO - Remote

SEO Sherpa

Cape Town, ZA

Remote

We are seeking a “full-stack” technical SEO to join our growing team of talent.In the role, you'll own technical SEO delivery for an amazing pool of clients in markets as diverse as fashion and fin...Show more

Sales Specialist - Remote - Permanent - (Remote)

Dimension Data

Sandton

Remote

Sales Specialist - Remote - Permanent .The primary objective of the role is to promote technology domain-focused solutions within a practice or service area.Responsible for new account development ...Show more

Bookkeeper (Remote)

Sagen Advisory

Bellville, ZA

Remote

A rapidly expanding local and international accounting and consultancy firm is seeking to employ a vibrant and ambitious Bookkeeper.Though this is a remote position, the firm has local offices in L...Show more

Remote Sales Engineer

FusionTek

Stellenbosch, Western Cape, ZA

Remote
Quick Apply

Managed Service Provider (MSP) with offices in multiple US locations and team members globally.We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for sm...Show more

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Remote Operator

Remote Operator

NIVA HealthZA
4 days ago
Job type
  • Remote
  • Quick Apply
Job description

Remote Operator

Are you a compassionate, service-driven professional who believes in the power of a kind word and attentive listening? Do you thrive in a fast-paced environment, ensuring every caller feels heard and supported? If so, NIVA Health invites you to apply for our Remote Call Center Operator position!

At NIVA Health, our mission is all about helping people—one conversation at a time. Our dedicated remote team connects patients, families, and colleagues across the country, providing answers and assistance with empathy, professionalism, and a commitment to care. As a Remote Operator, you will often be the first impression of NIVA Health, setting the tone for a positive and supportive experience—all while exemplifying our Core Values of Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity.

In this role you'll:

  • Answer and direct incoming calls promptly and professionally using multi-line switchboard systems.
  • Respond to customer inquiries, resolve issues, and provide product or service information with care and efficiency.
  • Place outbound calls for follow-ups, appointment reminders, or patient outreach.
  • Accurately document call details and resolutions using digital tools and systems.
  • Escalate complex or unresolved calls to the appropriate department as needed.
  • Collaborate with colleagues and other departments to ensure the best possible outcomes for every caller.
  • Adhere to company protocols for privacy, data protection, and confidentiality of information.
  • Meet or exceed performance metrics for response time, resolution, and satisfaction.
  • Stay updated on processes and best practices through team meetings and ongoing training.

You're a great fit if you:

  • Have at least 2 years’ experience in a call center or switchboard operator role, preferably in healthcare, finance, or service industries.
  • Demonstrate exceptional customer service skills and enjoy helping others resolve concerns and navigate their options.
  • Are a skilled communicator with a friendly and professional phone presence.
  • Are experienced in using call center software, switchboard systems, and either Microsoft Office or Google Suite.
  • Have previous experience working remotely, with proven self-motivation and reliability.
  • Possess strong problem-solving skills and the ability to stay calm and empathetic, even in high-pressure situations.
  • Maintain a quiet, professional home workspace and reliable high-speed internet.

Bonus points if you:

  • Are bilingual or multilingual.
  • Have experience working with electronic health records or digital healthcare tools.
  • Have contributed to process improvements or team initiatives in previous roles.

Why join us:

  • Join a purpose-driven company that values every conversation and every team member.
  • Enjoy the flexibility and work-life balance of a fully remote position.
  • Be part of a supportive, inclusive culture focused on growth, learning, and collaboration.
  • Receive competitive compensation with opportunities for advancement.
  • Make a meaningful impact by being the reassuring voice patients and families rely on every day.
  • Ready to use your communication talents to make a real difference—right from home? Apply now to join NIVA Health’s remote team and help ensure every caller experiences care, respect, and support from their very first interaction.

Pay: $1,100 per month

Work schedule: US Timezone (East Coast)

Job Type: Full-time

Work Location: Remote

Learn more about us at https://nivahealthwoundcare.com/ and become part of NIVA Health’s mission to redefine patient care—one healing wound at a time.

#IND-INT