Title : Optometry Receptionist (Entry-Level)
Area : Ermelo
Industry : Optometry / Healthcare
Ref No. : TRG 2352
Salary : R6 000 R8 000 per month (dependent on experience)
Start Date : As soon as possible
Type : Permanent
An opportunity for an experienced OPTOMETRY RECEPTIONIST (ENTRY-LEVEL) is required for permanent employment based in Ermelo.
A leading and reputable Optometrist Practice in Ermelo , is a well-respected and modern optometry practice offering personalised eye care and quality eyewear solutions to a loyal and growing patient base. With a strong reputation for professionalism, patient care, and service excellence, the practice seeks to appoint a trustworthy and well-presented Entry-Level Receptionist who will be the first point of contact for patients and visitors.
- To provide outstanding front-desk service and general administrative support in a friendly, organised and professional manner, helping ensure a smooth experience for both patients and the optometry team.
DUTIES & RESPONSIBILITIES :
Reception & Front Office Duties
Greet patients and visitors warmly and professionally.Answer incoming calls and handle inquiries or appointment bookings.Confirm and manage bookings using in-practice scheduling systems.Ensure the reception and waiting area are always neat, clean and welcoming.Check-in patients, update personal and medical aid information, and assist with check-out and payments.Administrative Support
Capture and update patient records accurately.File and scan patient documents confidentially and securely.Manage and track invoices, quotations and basic medical aid submissions.Assist with ordering and stock control of lenses, frames and consumables.Liaise with suppliers and follow up on outstanding orders where required.Customer Service & Product Support
Provide product knowledge assistance (frames, lenses, accessories) where needed.Coordinate collections and ensure customer follow-ups are actioned.Address basic concerns or queries with warmth and professionalism.Build a trusted relationship with returning patients and their families.EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS :
Minimum :
Grade 12 / MatricFluent in English and Afrikaans (verbal and written)Well-spoken with a friendly, polished telephone mannerComputer literate (MS Office & basic POS experience ideal)Able to manage time, tasks and multiple responsibilities efficientlyTrustworthy with high integrity financial and patient confidentiality is keyAdvantageous :
Prior experience in a front-desk, optometry or medical practice roleKnowledge of basic accounting, invoicing or practice management softwareFamiliarity with eye care products (frames, lenses, contact lenses)Key Attributes
Well-groomed and neat presentationWarm, welcoming and patient-centric personalityDiscreet, dependable and confidentialOrganised and detail-orientedA fast learner and team player with a positive outlookSalary : R6 000 R8 000 per month (dependent on experience)
Start Date : As soon as possible
Type : Permanent
Join a respected and community-rooted optometry practiceWork with a dedicated team that values professionalism and compassionStable, long-term career potential in the healthcare and vision care industryEnjoy a structured and supportive environment where attention to detail and trust are appreciatedWorking Hours
Monday to Friday : 08 : 00 17 : 00Saturdays : 08 : 00 12 : 00 (alternate, or as scheduled)Flexibility for extra hours during busy periods appreciatedTheRecruitmentGuy
Optometry
Receptionist
Ermelo
FrontDesk
Retail
APPLICATION INSTRUCTIONS
We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.