Senior Helpdesk Lead : 24 / 7 Support & Operations

A leading support services provider in Gauteng is seeking a Senior Helpdesk Manager to lead service desk operations and ensure effective support coverage. The ideal candidate will have over 5 years of managerial experience in retail or pharmacy environments, strong team leadership skills, and thorough knowledge of ITIL processes. This role offers the opportunity to drive efficiency and enhance operational excellence within the helpdesk team.

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