Field Technician

Our client is seeking a skilled Field Technician to take on an exciting role commissioning testing repairing and maintaining advanced battery systems (LV HV iESS and turnkey) at customer sites locally and abroad. This position offers hands-on technical work travel opportunities and the chance to work independently while supporting cutting-edge energy solutions.

Carry out repair maintenance diagnostics and fault-finding on batteries

Conduct forensic investigations into failures determine root causes and implement corrective measures to prevent recurrence

Provide technical support at customer sites (local and international) including commissioning and repair work on live battery systems up to 1000V

Liaise with Development and Production teams to communicate field issues and support ongoing product enhancements

Deliver complete battery support services such as recommendations and troubleshooting

Ensure effective customer service through telephonic virtual and onsite support

Accurately capture and close all work on the Support ticketing system and ERP modules adhering to defined KPI targets for response and resolution times

Support administrative functions such as financial tracking estimates sales orders SLA management and logistics coordination

Skills & Experience :

Technical Diploma / Certificate or BTech Electrical Engineering / Electrician / Redseal / Wiremans license and PV GreenCard will be beneficial

At least 3-5 years relevant technical experience

Fundamentals of DC- and AC power

Renewable systems knowledge

Ability to read and interpret electrical schematics

Excellent verbal and written communication skills

Must be physically fit and perform duties

Must be willing and able to travel occasionally locally regionally and internationally

Must be able to work and perform under pressure

Conflict Management Skills

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact CHANE DIPPENAAR on quoting the Ref : CTE027147.

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Required Experience :

IC

Key Skills

Computer Hardware,Customer Service,Hand Tools,Computer Networking,Field Service,POS,Windows,Mechanical Knowledge,Service Technician Experience,Merchandising,Project Coordination,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1