Shop Specialist - Jewelry

Key Responsibilities :

• Greet customers and assist them in finding the perfect jewelry piece onboard the cruise ship
• Provide exceptional customer service and build relationships with customers
• Drive sales by promoting products and upselling to customers
• Manage inventory and ensure the shop is well-stocked at all times
• Process transactions accurately and efficiently
• Maintain the appearance of the shop by ensuring it is clean, organized, and visually appealing
• Stay up-to-date on current jewelry trends and product knowledge
• Collaborate with other departments to create special promotions and events to increase sales
• Train and supervise junior staff members
• Adhere to all company policies and procedures

Requirements;