Senior Operations Manager Sandton

Company Overview

Our Client operates in the last‑mile logistics space. They are an innovative company that has built a solid business over the last 5 years. During this time, they have established key contracts and relationships with well‑known, leading brands in the South African Market. They are a feel‑good‑do‑good type of company that values their people, clients and industry stakeholders. They don't only exist to make money, but do so in a way that benefits all they work with.

Job Summary

This role is perfect for someone that is qualified with experience and eager to lead the operations of a young, dynamic start‑up. This is an exciting role with lots of opportunities to make your mark while growing the business and ultimately becoming part of something great!

Responsibilities

• Craft and execute the company's strategic vision and long‑term objectives in alignment with the Directors' vision.
• Supervise and orchestrate all operational functions, encompassing supply chain management, inventory control, driver management, software, and logistics.
• Propel product and tech innovation by staying abreast of industry trends, market dynamics, and customer insights.
• Devising and implementing operational strategies, policies, and procedures to amplify efficiency, curb costs, and bolster productivity.
• Identify and integrate technology solutions and automation tools to streamline processes and fortify operational efficiency.
• Foster collaboration with cross‑functional teams, including software development, quality assurance, and driver support, to ensure seamless coordination.
• Work closely with marketing teams to conceive effective user (driver) acquisition and retention strategies, driving revenue growth.
• Strategize and oversee operational budgets, allocating resources judiciously and monitoring expenses to meet financial targets.
• Supervise inventory management, including software assets, and ensure accurate stock levels.
• Monitor and analyze key performance indicators (KPIs) to pinpoint areas for enhancement and execute corrective measures as necessary.
• Provide leadership and guidance to all departments and functional areas, nurturing a culture of innovation, collaboration, and excellence.
• Recruit, lead, and mentor a team of operations professionals, fostering high performance and professional growth.
• Cultivate and maintain relationships with suppliers, fleet owners, and third‑party providers to ensure reliable and cost‑effective services.
• Develop and implement risk management strategies to preempt potential disruptions.
• Continually evaluate and optimize operational processes, actively seeking avenues for innovation and improvement.

Requirements

#J-18808-Ljbffr