Head, Insurance Automation

Overview

Business Segment : Insurance & Asset Management

Location : ZA, undefined, Johannesburg, 4 Ellis Street

To lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.

Qualifications

Type of Qualification : First Degree

Field of Study : Information Technology

Experience Required

Intelligent Automation

Operations

5-7 years

Experience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation

5-7 years

Strong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan / manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve results

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