Work Description
The Supervisor Counsellor directs and oversees the work of the Lay, Adherence and Retention Counsellors toward the achievement of specific programme goals.
Technical Work Responsibilities
- Supervise Lay, Adherence and Retention Counsellors
- Draft and retain monthly schedules
- Oversee that all staff have the necessary tools, equipment and material for effective productivity
- Visit staff regularly at facilities and meet with all staff at least on a monthly basis
- Liaise with facilities where the subordinates are based
- Manage staff performance
- Attend to complaints and take corrective actions