Assistant Manager or Duty Manager

Duties :

Oversee and support daily lodge operations, ensuring the highest standards of guest experience.

Coordinate between departments (Front of House, Housekeeping, Kitchen, and Maintenance) to maintain smooth daily flow.

Host and engage with guests in a warm, professional, and authentic manner.

Assist with staff training, motivation, and team development.

Handle guest feedback with care and professionalism, ensuring swift resolutions.

Support management with reporting, stock control, and operational planning.

Uphold brand standards and ensure the lodge environment reflects Jabulanis values of excellence, care and respect.

Requirements : Grade 12

A formal hospitality qualification

Minimum of 35 years lodge or hospitality management experience (luxury environment preferred).

Strong interpersonal and communication skills with a guest-first attitude.

Exceptional attention to detail and organisational skills.

Ability to lead and inspire a multicultural team with respect and empathy.

Computer literate (MS Office, Lodge Management systems advantageous).

Valid drivers license and PDP (preferred).

Willingness to live on-site and work flexible hours in a remote environment.

Package on offer : Salary Neg DOE

Live in (single live in)

Pension

Cycles : 3 weeks on 1 weeks off

Uniform