Dev Ops Engineer

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Santam IT is looking for a DevOps Engineer to join the IT Support team.

JOB DESCRIPTION

The incumbent will form part of the IT4IT Team (the IT Support Team) and work with all the development teams (Guidewire, JDE, Microsoft, Java, etc.). This includes working specifically with Technical Architecture and Release & Deployment Management to support and maintain the IT Support technical infrastructure, DevSecOps processes & procedures. Specific emphasis for this role will be the support of the development teams, implementation of alerting & monitoring and the support of infrastructure and application components.

PRINCIPLE ACCOUNTABILITIES

• Technical support of IT Support technology (hardware, software, including upgrades, resolving vulnerabilities). The technology is primarily based on Atlassian products, but also includes other software and technology components.
• Administration of infrastructure deployment, technical support procedures, application deployments & releases, servers, nodes, databases, etc.
• Monitoring and management of hardware & software resources across all environments and taking pro-active action where required.
• Collaborating with Architects, Technical Specialists and Team Leaders on ways to automate and improve the development, release management and production observation processes & procedures
• System troubleshooting and maintenance
• Installation of software (from operating systems through to applications) across environments
• Management and leadership of the IT4IT Team

General Functions

Quality Assurance

QUALIFICATIONS AND EXPERIENCE

KNOWLEDGE

COMPETENCIES

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