Commercial Vehicle Key Account Manager Durban

Role Purpose

The Key Account Manager is responsible for developing and maintaining strategic relationships with major clients in the commercial vehicle sector. This role drives sales growth, enhances customer satisfaction and loyalty, and leverages internal and external resources to support long-term business development and market competitiveness.

Required Skills & Experience

• National certificate or higher
• Minimum 5 years in truck or automotive sales, after-sales, or related sectors
• Solid understanding of commercial vehicle products, South Africa market, financial instruments, and customer service best practices, with exposure to team leadership.
• Strong interpersonal, verbal, and written communication skills with a team-oriented mindset; proven ability to build and maintain corporate client loyalty.
• Demonstrated success in meeting or exceeding sales targets, with proficiency in consultative selling and business negotiation.
• Skilled in identifying client needs, converting them into business opportunities, and developing key account resources.
• Familiar with end-to-end order-to-delivery processes; capable of executing sales plans and coordinating cross-functional teams.
• Analyse market trends, competitor activity, and industry developments to inform strategic decisions.

Core Responsibilities

Deliver on sales goals within assigned region and industry verticals

Collect, maintain, and update key account information

Conduct visits, identify client needs, and expand sales channels

Support dealers in acquiring and servicing key accounts