This role will be responsible for delivering operational HR objectives in alignment with the TSAM Human Resources strategy. The incumbent will provide a professional, value added HR service to all internal clients through effective planning, administration, co‑ordination, and stakeholder support. The role requires a candidate with a strong Labour Law background and proven experience working in a unionized environment, capable of influencing and supporting line management while maintaining stable employee relations. The role forms part of the HR Services Department.
Key Performance Areas
Manpower Planning
- Facilitate end-to-end recruitment
- Organisation design : Support line management with workforce planning, headcount control and internal movements
- Interface with recruitment agencies and external service providers
- Ensure accurate processing of HR forms, and new employee onboarding requirements
HR Projects
Participate in and implement HR related projects aligned to annual HR objectivesSupport Employment Equity and Skills Development initiativesAssist with change management and communication of project outcomesStable Work Relationships
Build effective working relationships with Line, Unions and employeesSupport performance management, disciplinary matters and grievance interventionsPromote positive employee relations and consistent policy applicationAdministration
Maintain accurate employee records and HR reportingProcess HR transactionsEnsure governance, compliance and adherence to policiesCommunication
Provide guidance and advice on HR enquiriesConduct continuous engagement with stakeholdersSupport internal HR communication processesQualifications And Experience
NQF Level 6 (360 credits - 8 level framework) qualification in Human Resources, Industrial Psychology, Labour Relations or equivalent.Post‑graduate qualification in Labour Law or Industrial Relations will be advantageous.Minimum 5 years’ relevant experience in a Generalist HR function.Experience in a unionised environment will be an added advantage.Working knowledge of BCEA, LRA, Skills Development & Employment Equity legislation is essential.CCMA representation (conciliation & arbitration)Knowledge of SAP SuccessFactorsProficiency in MS OfficeExcellent interpersonal and communication skills (written & verbal)Strong relationship‑building abilityCompetencies
Decision making & problem solvingPlanning, organising and prioritising workConfidentiality and professionalismNegotiation and presentation skillsAttention to detailAbility to influence and drive outcomesEmpathy and stakeholder managementImportant Dimensions
Ability to manage multiple HR priorities in a fast‑paced environmentConsistent application of HR policies, governance and complianceStrong communication and change management capabilityLiaison at executive levels and below.#J-18808-Ljbffr