General Manager Operations

Introduction

The General Manager of the Innovation Station will oversee the daily operations and development of the Innovation Station.

This role requires balancing operational management, people leadership, and innovation-driven project delivery.

The Innovation Station plays a critical role in product testing, development, training, and showcasing new concepts for the business. The GM will ensure efficient operations, compliance with company and statutory requirements, financial accountability, and that staff and processes support innovation.

They will act as the central point of contact for all activities within the Innovation Station.

Duties & Responsibilities

Operational & Strategic

• Oversee the full day-to-day operations of the Innovation Station.
• Ensure that facilities, equipment, and processes run smoothly and efficiently.
• Implement and maintain company operating standards and procedures.
• Drive continuous improvement, innovation, and new initiatives within the station.
• Manage stock, inventory control, and procurement relevant to projects and trials.
• Ensure product trials, testing, and feedback processes are managed and documented.
• Ensure hygiene, safety, and compliance standards are met at all times.
• Act as the link between Head Office departments and the Innovation Station to support business priorities.

Financial

HR & People Management

Innovation & Development

Stakeholder Management

Desired Experience & Qualification

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