Sales Development Representative (SDR) - TelesalesProfession Hub • Pretoria, South Africa
Sales Development Representative (SDR) - Telesales
Profession Hub • Pretoria, South Africa
30+ days ago
Job descriptionCall every new quote within parameters, confirm spec / timing / decision process, and drive to PO. Run structured follow-ups (phone / email / WhatsApp) on all pending quotes every 48–72 hours until win / loss. Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails. Arrange for meeting with field rep if unable to close over phone / email. Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities. Canvas / Prospect when lists thin : Research targets, revive lapsed customers, ask for referrals. Keep CRM (Zoho Bigin / CRM) spotless : Next step + date on every opportunity; close reasons mandatory. Coordinate with Estimating / Production on feasibility, plates, lead times, and delivery slots. Adhere to POPIA and maintain do-not-contact hygiene. Quote-to-close rate Average days Quote ? PO Follow-up SLA : 100% of new quotes contacted in 24h; all pending quotes touched every 48–72h New pipeline created (meetings / quote requests) CRM hygiene (? 95% with next step + close reason) Min 2 years in inside sales / telesales with closing responsibility (B2B). Perfectly Bi-lingual Afrikaans and English. Confident phone presence; concise written comms; resilient and coachable. Bonus : printing / packaging exposure (plates, substrates, MOQs, lead times) and / or LinkedIn list- building. Zoho Bigin / CRM, Zoho Mail / Streams, telephony / softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace / Excel, QuickEasy Software, Microsoft Office.
Our client is searching for a Sales Development Representative (SDR) - Telesales to join their team in Pretoria.
The mission
- Follow up and close existing quotes, work cold-call lists to book new business, and canvas new prospects when lists run dry. Keep a clean pipeline the team can rely on.
What you’ll do
You’ll be measured on
What you bring
Tools
Location & hours
Pretoria, Mon–Fri, 08 : 00–17 : 00
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Sales Development Representative • Pretoria, South Africa
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