Continuous Improvement Analyst

A growing organisation is looking for a Continuous Improvement Analyst to join its Process Improvement function in Cape Town. This role is focused on driving operational efficiency, consistency, and improved ways of working across business functions. You will work closely with the Global Process Improvement Lead and cross‑functional teams to support, coordinate, and embed process improvement initiatives across the business.

This is an opportunity for a structured, analytical individual who enjoys working across teams, solving problems, and making processes work better in practice – not just on paper.

Key responsibilities

• Support and coordinate process improvement initiatives across business functions.
• Assist with research, data collection and analysis to identify inefficiencies and opportunities.
• Document processes, workflows and standard operating procedures (SOPs).
• Track progress of improvement projects, ensuring timelines and deliverables are met.
• Assist in facilitating workshops, training sessions and cross‑functional discussions.
• Monitor the adoption and effectiveness of new processes across teams.
• Support with reporting, presentations and process dashboards.
• Work closely with departments such as IT, Finance and Operations to implement scalable solutions.

Requirements

Key attributes

Qualifications

KPIs include

If this role sounds like a fit for you, please apply with your CV.

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