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FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAY
FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAYTych Business Solutions • Cape Town, Western Cape, South Africa
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FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAY

FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions • Cape Town, Western Cape, South Africa
30+ days ago
Job description

STRATEGY AND RESOURCE PLANNING

  • Engage with executives and various departmental managers to gain insight into business operations changes, trends and outlook, align or position resources accordingly.
  • Formulate a baseline facilities roadmap for the property.
  • Mobilise internal and external resources to support facilities activities.
  • Ensure regulatory and corporate compliance by establishing relevant structures, benchmarking and monitoring tools.

GARDENS & GROUNDS

  • Hotel gardens to be immaculately manicured and maintained.
  • Irrigation system to be efficiently operational.
  • Plan the growing, harvesting and planting of flora depending on crop & season.
  • Ensure gardens and nursery are aesthetically pleasing.
  • All pathways are clear of any obstructions and plant debris.
  • Prune and trim all trees, scrubs and hedges.
  • Gather the litter / debris and ensure that it is taken to the dump.
  • Ensuring plants in the rooms are up to standard and regularly looked after.
  • Assist the kitchen in the vegetable and herb gardens – ensuring it’s maintained and always has plants available.
  • Maintain all garden equipment and store securely.
  • Establish suitable controls for energy and water conservation.
  • PROPERTY MAINTENANCE

  • Conduct annual Conditioning Surveys.
  • Initiate, monitor and control Preventative Maintenance Programs.
  • Developing and planning of all alterations to ensure more efficient operations.
  • Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
  • Ensure all rooms are in 100% working condition prior to guest’s arrival.
  • Back-of-house areas to be at same standard as front-of-house areas.
  • Set in place and manage the asset register to ensure effective asset control.
  • STORES

  • Store securely all tools in a safe place to prevent loss or damage to equipment.
  • Know what are standard stock items and in which group store they are kept.
  • To ensure that all stocks and supplies are timeously requested, correct stock levels are maintained and stock ordered under optimum conditions.
  • Repair damaged equipment or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the property.
  • Ensure that Storekeeping procedures are always followed.
  • Conduct monthly stock takes and sign off asset list.
  • MANAGEMENT

  • Plan, organize, direct and control all aspects of the maintenance / facilities department.
  • Daily issue of work allocations, then monitor to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
  • Ensure logbook is kept of snags picked up from operations team.
  • Monitor that Project Management Books are used for all work completed and staff always carry one.
  • Understand our standard specs on all wood and metal items.
  • To ensure effective communication by attending meetings as required and holding regular departmental meetings to impart information.
  • To carry out any reasonable task requested by senior / top management.
  • Deal with guests in a friendly and polite manner, offering a high standard at all times.
  • To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
  • To be available to perform other duties which may not reflect in this document.
  • To be available to assist with Duty Management shifts.
  • To be available for Relief Management.
  • To work overtime as required.
  • To be available via telephone when not at work.
  • FINANCES AND CONTROLS

  • Ensure that only Approved Suppliers are used for contract work.
  • Have brief documented and signed off before having outside contractors carry out projects.
  • Always check and sign off work completed by contractors before they leave the site.
  • Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.
  • Control monthly budget and investigate ways to reduce costs on electricity, gas, water, etc.
  • Contract, SLA Management of technical and soft services.
  • Prepare CAPEX and OPEX budget for exco approval.
  • HEALTH, SAFETY AND SECURITY

  • Be aware of all fire safety and emergency procedures and that the team is fully trained.
  • Ensure the team consists of qualified emergency personnel – Fire Fighters, Health & Safety Officers, First Aiders.
  • Ensure all fire prevention equipment is serviced regularly.
  • Ensure all security equipment is in 100% working condition.
  • Ensure Key Procedures are adhered to.
  • Lead in disaster recovery and emergency planning.
  • Ensuring that safety procedures on property is followed by all staff (including access to the property, CCTV, access to the units)
  • HUMAN RESOURCES

  • Understand and maintain your manplan while staffing according to occupancy and projects.
  • Ensure that Recruitment Process is followed and team consists of efficiently skilled staff.
  • To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
  • Conduct probationary and performance reviews timeously.
  • Accurately complete HR Status forms and submit them before the deadline.
  • Ensures that all staff are always attired in their full and correct uniform.
  • Maintain accurate attendance records of all maintenance staff.
  • Ensure that fair and equitable discipline is applied.
  • Maintain an effective roster.
  • Manage staff files.
  • QUALIFICATIONS

  • Grade 12 or equivalent
  • Diploma / Certificate in project management / facilities management
  • Valid driver’s licence essential
  • Valid First Aid certification advantageous
  • Valid Fire Marshall and Evacuation certification advantageous
  • EXPERIENCE

  • Previous experience in the same or similar position in a 4 / 5-star hotel
  • Familiar with all duties and procedures in the Maintenance Department
  • Third language is advantageous
  • #J-18808-Ljbffr

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    Hotel Manager • Cape Town, Western Cape, South Africa

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