Social Media Marketing Specialist

Overview

LOCATION : Cape Town, ZA

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re hiring a Social Media Marketing Specialist to craft and execute daily B2B campaigns across multiple platforms. You’ll be responsible for creating strategic, high-impact content that amplifies brand visibility, fosters thought leadership, and fuels lead generation. This role blends creativity with analytics combining compelling storytelling, active community engagement, and data-driven performance tuning to grow our digital presence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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