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Store Manager (45hr) - The Fix - Port Shepstone
Store Manager (45hr) - The Fix - Port ShepstoneTFG (The Foschini Group) • KwaZulu-Natal, South Africa
Store Manager (45hr) - The Fix - Port Shepstone

Store Manager (45hr) - The Fix - Port Shepstone

TFG (The Foschini Group) • KwaZulu-Natal, South Africa
30+ days ago
Job description

Store Manager (45hr) - The Fix - Port Shepstone

Join to apply for the Store Manager (45hr) - The Fix - Port Shepstone role at TFG (The Foschini Group)

Store Manager (45hr) - The Fix - Port Shepstone

1 day ago Be among the first 25 applicants

Join to apply for the Store Manager (45hr) - The Fix - Port Shepstone role at TFG (The Foschini Group)

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Responsibilities

JOB DESCRIPTION

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
  • Qualifications & Experience

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
  • Skills

  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Initiates Compelling Sales Conversations
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Navigates Customer Challenges
  • Negotiation & Selling
  • Planning & Organizing
  • Policy & procedures
  • Strategic Sales Planning
  • Leadership
  • Behaviors

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
  • Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

    About Us

    Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

    We’re the designers, the makers, the shakers and the teams behind the scenes.

    Are you with us?

    About The Team

    Shape the Future of Fashion with The FIX!

    Join The FIX and be at the forefront of fashion innovation. We're dedicated to delivering the latest trends and we need passionate individuals to help us stay ahead. If you're excited about fashion and want to make a real impact in a dynamic fast-paced environment, The FIX is the perfect place for you to thrive & innovate!

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Retail

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