Assistant Restaurant Manager

Duties :

Ensure full compliance with all company policies, procedures and standard operating procedures

Attend management meetings and conduct regular staff briefings to ensure effective communication across the team.

Assist in planning, directing, and controlling restaurant operations, including staff rostering and supervision.

Conduct regular stock takes and manage beverage inventory and cost control.

Maintain full knowledge of the menu, daily specials, and seasonal offerings, ensuring all relevant staff are well-informed.

Liaise closely with the kitchen team regarding menu changes and communicate updates to front-of-house staff.

Ensure that uniform standards are maintained

Oversee proper table settings and presentation in line with company standards.

Deliver outstanding guest service by handling requests and complaints promptly

Ensure accurate billing and timely presentation of guest accounts.

Demonstrate exemplary personal presentation, demeanour, and attitude to enhance guest satisfaction.

Complete daily void and negative posting reports, ensuring accurate records for management review.

Oversee daily cash-ups, ensuring accuracy and preventing negative balances.

Report maintenance issues.

Uphold the highest standards of hygiene and cleanliness throughout the restaurant.

Perform additional duties as reasonably required to support the team and business.

Requirements : Grade 12

Diploma in Hotel or Food & Beverage Management

At least 4 years food and beverage service experience in a busy / high-end Restaurant

Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel

Experience at operator level of a Point of Sales System

Highly presentable

Solid English verbal and written communication skills

Fluent with hospitality language and terminology, particularly food and beverage vocabulary

Able to work flexible hours, weekends and holidays