Product Specialist

Experience & Qualifications

Diploma / Degree in Pharmacy, Nursing, Medical Science, Physiology or related clinical qualification

Minimum 2 - 5 years sales experience in medical devices, clinical support, market access or product management

Experience with pain portfolio will secure

Strong analytical and problem-solving abilities

High-quality communication, presentation, and training skills

Experience engaging with clinical stakeholders and funders

Intermediate proficiency in MS Office, including Outlook

Valid code 08 drivers license & own transport

Able to work afterhours.

This role is responsible for providing clinical and technical expertise, supporting market access initiatives, and work closely with sales, regulatory, commercial, and funder stakeholders to ensure optimal product uptake in the Johannesburg territory.

Sales & Commercial Development

Drive sales activity across all customer segments, including clinicians, wholesales, private and public hospital groups, and procurement stakeholders.

Engage directly with purchasing committees, tender boards, formulary decision-makers and key opinion leaders to maximise product adoption

Work closely with the Sales Teams to identify, pursue, and close commercial opportunities.

Support tender submissions, pricing proposals, and strategic selling initiatives

Contribute to account planning, sales forecasting, and territory development to ensure sustainable revenue growth

Product & Clinical Expertise

Serves as the subject matter expert for clinical products.

Deliver clinical training, product demonstrations, and educational support to internal teams and customers.

Support clinicians and sales representatives with in-field product queries

Facilitate workshops, training events, and clinical education programmes

Market Access & Reimbursement Support

Assist with coding, reimbursement, and HTA-related submissions for funders and hospital groups, including price file maintenance and implementation.

Prepare clinical and technical documentation for product evaluations

Engage with funders, administrators, and managed care organisations to address coding and reimbursement queries

Track market access progress and report on reimbursement barriers

Commercial & Strategic Support

Support business plans, tenders, pricing structures, and market segmentation projects

Conduct competitor and market landscape analysis

Assist in product launch readiness and development of clinical positioning

Contribute to cross-functional commercial initiatives

Internal Collaboration & Reporting

Work closely with the Sales Teams to unlock opportunities and drive product adoption

Collaborate with Regulatory, Finance, Marketing, Training teams, and Customer Services Department

Provide structured monthly reports and insights to management

Support the development of national and regional strategies