Road Accident Fund Opens Administrative Assistant Verification And Validation Vacancies

The positions are 18-month fixed-term contracts and centre on ensuring that valid, legitimate claims are filed.

Applications close 29 October

• Applicants need a Matric (NQF 4) qualification, at least one year of relevant office experience, strong administrative skills and keen attention to verification and validation processes.

RAF calls for verification and validation support staff in Durban.

The Road Accident Fund has opened applications for five positions of Administrative Assistant : Verification and Validation X5 at its Durban branch in KwaZulu-Natal.

The open posting comes as the organisation seeks to bolster its administrative processes — with a particular focus on claims verification and validation.

Role and purpose

The main keyword for this opportunity is verification and validation — a phrase that appears repeatedly in the job description.

According to the ad, the purpose of the role is "to ensure a valid & legitimate claim is being filed. The successful candidate will join a fixed-term contract for 18 months, during which they will perform key administrative duties that aid accurate and efficient claims processing."

Key responsibilities

To qualify, applicants must meet the following criteria

Contract terms and benefits

The posting specifies a fixed-term contract of 18 months (though some sources indicate similar roles may be 36 months) — applicants should clarify this during the application process.

The RAF also promotes benefits such as training opportunities, flexible work hours, and standard contributions to pension / medical schemes in its listings.

Location and organisational context

Based in Durban, KwaZulu-Natal, this position is part of the RAF's broader nationwide operations serving the South African public by managing and compensating road‑accident‑related claims.

The administrative support role sits at the heart of ensuring claims are valid, properly documented and flow efficiently through the system.

The Castle Hill of the role is the verification and validation process — checking the authenticity, completeness and correctness of claims.

Why this role matters

In an environment where fraudulent claims and mis‑documented submissions can create major delays or cost leakages, a role dedicated to verification and validation is essential.

By reinforcing these checks, the RAF is both tightening internal controls and improving service delivery.

For the candidate, this means an opportunity to help shape behind‑the‑scenes processes that ultimately affect how claimants receive compensation or support.

Tips for applicants

Highlight in your CV and covering letter your experience in handling documentation, record‑keeping, tracking files and stakeholder interaction.

Emphasise your computer literacy, organisational skills and ability to interrogate documents or data for accuracy.

Show your understanding of customer‑service orientation and ethical governance, as these are explicitly mentioned behavioural competencies.

Ensure your Matric certificate and experience meet the requirement, and if you have worked in a legal, claims or administrative support context, make this clear.

Apply promptly — though no specific closing date is visible, recruitment via job boards indicates urgency.

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