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Facilities Manager
Facilities ManagerNedbank • Johannesburg, ZA
Facilities Manager

Facilities Manager

Nedbank • Johannesburg, ZA
30+ days ago
Job description

Job title : Facilities Manager

Job Location : Gauteng, Johannesburg

Deadline : December 07, 2025

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Job Purpose

  • To provide strategic and operational leadership in the management manage a mini portfolio of properties; one property or a specific facilities management function within a property, ensuring the seamless delivery of all hard and soft facilities management (FM) services. The role is responsible for creating a safe, efficient, compliant, and high-quality working environment that supports client business objectives, enhances asset value, and aligns with the overarching Group Property Services strategy.

    • Key Responsibilities

    The responsibilities are categorized into core FM domains for clarity.

    Strategic and Financial Management

  • Develop, manage, and control the annual facilities operational and capital expenditure (CAPEX) budgets for the portfolio.
  • Conduct regular financial analysis and forecasting to ensure optimal budget expenditure, identify cost-saving opportunities, and report on financial performance.
  • Authorise and control expenditure in line with delegated authority, ensuring all invoices (e.g., leases, service charges, contractor invoices) are validated and paid timeously.
  • Lead the strategic planning for lifecycle replacements and asset management, maintaining an accurate and up-to-date asset register for furniture, fixtures, and equipment (FF&E).

    • Hard Services Management (Building and Infrastructure)

  • Oversee the planning, scheduling, and execution of all preventive and corrective maintenance for MEP (Mechanical, Electrical, and Plumbing) systems, building fabric, and critical infrastructure.
  • Manage and ensure compliance of all hard service contractors (e.g., HVAC, electrical, lifts, fire systems, generators) against SLAs and Key Performance Indicators (KPIs).
  • Ensure all property assets and installations comply with relevant South African legislation, including the Occupational Health and Safety Act (OHSA), SANS codes, and environmental regulations.
  • Manage and project-manage minor works, office refurbishments, and co-location projects from inception to snagging and final handover, ensuring adherence to Nedbank policies and project timelines.

    • Soft Services Management (People and Environment)

  • Manage the delivery of all soft services to a high standard, including cleaning, waste management, pest control, landscaping.
  • Oversee office services such as space planning, moves / adds / changes (MAC), desk allocation, and reception services to optimize space utilization and meet tenant needs.
  • Monitor contractor performance for soft services, ensuring service levels are met and the workplace environment is consistently professional and hygienic.

    • Client and Stakeholder Management

  • Act as the primary point of contact for tenants and internal business unit clients, understanding their requirements and ensuring they are met and maintained.
  • Facilitate regular tenant meetings, providing input, ensuring compliance with lease conditions and house rules, and distributing formal minutes.
  • Build and maintain strong, collaborative relationships with clients, contractors, service providers, and internal stakeholders (e.g., IT, Security, Hospitality,HR).

    • Contract and Supplier Management

  • Manage the performance of all FM service providers through robust contract management, regular reviews, and performance scorecards.
  • Assist in the tendering process for new contracts, including scoping of work, vendor evaluation, and selection.
  • Ensure all service providers comply with contractual costs, scope, and delivery standards, taking corrective action where performance falls short.

    • Risk, Compliance and Business Continuity

  • Champion and enforce adherence to the Occupational Health and Safety Act (OHSA), conducting regular audits and risk assessments to ensure a safe working environment.
  • Mitigate operational risks by maintaining and testing Business Continuity Plans (BCP) for the portfolio, ensuring critical facilities can recover from disruptions.
  • Ensure all statutory compliance certificates are obtained and maintained (e.g., Electrical Compliance, Fire Installation).
  • Keep abreast of all relevant legislation, industry standards, and best practices that impact facilities management.

    • Leadership and Personal Development

  • Manage, mentor, and develop a team of facilities supervisors, facilities maintenance assistants, facilities administrators and artisans (if applicable).
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture-building initiatives.
  • Ensure personal growth and effectiveness by completing all required training, obtaining relevant certifications, and staying abreast of developments in the FM field.

    • Qualifications and Experience

    Category Requirement

  • Essential Qualifications Advanced Diploma / National 1st Degree in Facilities Management, Property Studies, Engineering, Construction Management, or a related field.
  • Preferred Qualifications
  • Certified Facility Manager (CFM) or equivalent.
  • Project Management Certification (e.g., PMP, PRINCE2).
  • Minimum Experience 5-7 years of comprehensive experience in a facilities management role, with a proven track record in managing both hard and soft services for a commercial property portfolio.

    • Technical / Professional Knowledge

  • FM Disciplines : In-depth knowledge of both Hard (MEP, building fabric) and Soft (cleaning, catering, space planning) FM services.
  • Financial Acumen : Budgeting, financial analysis, and cost control.
  • Project Management : Principles and methodologies for managing refurbishment and fit-out projects.
  • Legislation and Compliance : Thorough understanding of the OHSA, SANS 10400 (Building Regulations), Environmental Legislation, and other relevant laws.
  • Contract Management : Vendor and supplier management, SLA and KPI development.
  • Risk Management : Principles of operational risk, business continuity, and disaster recovery.
  • Systems and Software : High proficiency in Computerized Maintenance Management Systems (CMMS), CAFM (Computer-Aided Facility Management) software, and the MS Office Suite.
  • Business Communication : Excellent business writing and presentation skills.

    • Behavioural Competencies

  • Strategic Thinking : Ability to see the big picture and align FM activities with business goals.
  • Customer Focus : Dedicated to meeting the expectations and requirements of internal and external clients.
  • Problem Solving : Uses logic and rigorous methods to solve difficult problems with effective solutions.
  • Managing and Measuring Work : Clearly assigns responsibility for tasks and decisions; sets clear objectives and monitors process, progress, and results.
  • Driving for Results : Pursues everything with energy, drive, and a need to finish; consistently achieves results.
  • Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit.
  • Communication : Is effective in a variety of formal and informal presentation settings; actively listens and gets clarification.
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    Manager • Johannesburg, ZA

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