Web Lead AdministratorZest Worx • Johannesburg, Gauteng, South Africa

Web Lead Administrator

Zest Worx • Johannesburg, Gauteng, South Africa

5 days ago

Job description

Web Lead Administrator required in Johannesburg.

The ideal candidate will be a customer service orientated individual who will be the primary contact for incoming web leads.

Duties & Responsibilities :

Strong product knowledge
Understand customer requirements
Respond with urgency and accuracy to incoming leads
Prepare quotes, technical information
Track open leads
Follow up and close leads within a reasonable time
Effective handover
Flag potential linkages to build customer loyalty
Provide backup to internal sales
Manage the company chat line

Desired Experience & Qualifications :

Matric

A relevant tertiary qualificaiton in Marketing / Administration / Finance would be beneficial

Minimum of 5 years’ experience in a customer facing role

Advanced computer literate – MS Office – strong Excel

Syspro or similar system desirable

Salesforce desirable

Bilingual

Detailed oriented

Sense of urgency

Pride in work

Able to work under pressure and deal with difficult customers

Honest

High integrity

Accurate data capturing

Experience working in service industry

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Administrator • Johannesburg, Gauteng, South Africa

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