Junior Sales Consultant (Tailor-Made Travel)

Overview

Location : Cape Town, South Africa

Start Date : 01 October 2025

Hybrid : Yes

We are looking for a Junior Professional to join our team in an execution-focused role, managing and delivering leisure travel bookings for a dedicated portfolio of Terra Nova’s international agents. This position requires destination knowledge, attention to detail, and the ability to deliver seamless travel experiences in a fast-paced environment – while ensuring efficiency and budget control.

Key Responsibilities

• Cost, confirm, and administrate leisure travel bookings in South Africa (and occasionally Namibia) for a fixed group of assigned agents.
• Provide professional guidance on itinerary feasibility and recommend suitable alternatives where needed.
• Control budget expectations and provide alternative supplier within same price range to guarantee the booking to client’s final budget, requirements, and preferences.
• Communicate effectively via email, phone, and online meetings with clients, answering questions regarding the program offered, handling special requests and / or concerns promptly.
• Manage the end-to-end process, including consultation, itinerary proposal, booking, accounting, and execution, in line with company policies, procedure and quality standards.
• On final confirmation, manage all bookings and execute travel programs with the support of a team of Travel Administrators to ensure seamless client experiences.
• Ensure accurate invoicing with suppliers while managing supplier relationships throughout the itinerary planning and execution stages.
• Efficiently manage your workload, prioritising urgent requests to meet Service Level Agreements.
• Collaborate with and provide support to colleagues where necessary.
• Attend Team Meetings and provide Daily Reports to Team Leader / s and Management.
• Maintain a clear, concise, and effective communication style with clients, suppliers, Management, and the team.
• Take immediate action on any client issues or complaints and keep the Team Leader informed in a structured and timely manner.
• Attend industry events, trade shows, and networking opportunities to promote Terra Nova Tours.

What makes this role unique?

This is a Junior position fully dedicated to execution : you won’t be chasing sales or setting strategy, but rather focusing on delivering flawless bookings and operational excellence for Terra Nova’s established partners.

Requirements

Benefits

How to Apply

Please send your application detailing your relevant experience along with your earliest Start Date and Salary Expectations to

Why Join Terra Nova Tours

At Terra Nova Tours, we pride ourselves on delivering unforgettable travel experiences across Southern Africa. As a leading Destination Management Company (DMC), we are committed to providing exceptional service and unique itineraries for our clients.

With our Head Quarter in the scenic city of Cape Town, South Africa, and a strategic presence in Windhoek, Namibia, we are perfectly positioned to deliver authentic and immersive travel experiences throughout Southern and Eastern Africa. Our services include Tailor-made Individual Travel, Group Travel, Scheduled Tours, and Meetings and Incentives.

As part of our team, you will have the opportunity to work in a dynamic environment, surrounded by like-minded individuals who share your passion for travel. If you are ready to contribute to creating memorable travel experiences while growing your career, we invite you to apply.

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