Jobs in Muldersdrift

General Manager.Wildlife Sanctuary - Tourist destination - Gauteng.Strong Operational Management required.Minimum 10 years Operational Management Hospitality & Conservation & Husbandry experience.Responsible and accountable for complete Guest satisfaction.Responsible and accountable for operational quality and standards of all operational departments.Oversee the operations functions of the property.Handling complaints, and oversee the service recovery proceduresDeveloping service improvement actions, carry out costs savingsClosely monitor the hotels business reports on a daily basis and take decisions accordinglyPrepare monthly financial reportingAssisting in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and servicesREQUIREMENTSExcellent staff relations & management (250 unionized staff)Good labour Law knowledge.Good Financial Acumen - present reports to Head OfficeExcellent Food and Beverage management skillsIn control of 2 restaurants pub and wedding, banqueting & functions / conference venues.Total management of : F.B DepartmentGuest RelationsHuman ResourcesMaintenanceTrainingHousekeepingHusbandry & Conservation- Proven skills & track record in F&B management and all other departments- Well-spoken and presentable- Be guest-centric ensuring great experiences- Innovative and creative - To drive hospitality to new levels- Must be experienced in managing, training, cost control and have strong administrative skills- Relationship building, with staff, guests, the community, the industry (agents and other properties)- Strong leader who has been in charge of employees before- Formal  degree / diploma preferable- Lateral thinking ability- Initiative- Must be able to cope under pressure to meet guests needs