- Search jobs
- stellenbosch, western cape, za
Jobs in Stellenbosch, western cape, za
USA Customer Experience Expert
Merand RecruitmentStellenbosch, Western Cape, ZA- Promoted
Senior Salesforce Developer
Capitec BankStellenbosch, ZAAccounts Clerk
EjobdesignStellenbosch, Cape Winelands District, South AfricaJunior Designer
ArvoStellenbosch, ZAUk Customer Service Consultant
Findojobs South AfricaStellenbosch, Western CapeFinancial Data Analyst (Hedge Funds)
MsciStellenbosch, Western CapeMid C#.Net Full Stack Developer (CPT Hybrid)
DatafinStellenbosch, Western CapeSenior Full-stack Developer (CH1079) (FULLY REMOTE)
Capital H Staffing and Advisory SolutionsStellenbosch, ZASpa Therapist - Delaire Graff Estate
Delaire (Pty) LtdStellenbosch, Western Cape- Promoted
Electronic Production Technician
Network RecruitmentStellenbosch, Western Cape, South AfricaAudit Supervisor
Mass Staffing ProjectsStellenboschHotel Receptionist
Phoenix RecruitmentStellenbosch, Western Cape, ZANew Business Development Consultant
Helderberg PersonnelStellenbosch, Western CapeResearch Analyst – Steel And Alloys
Project BlueStellenbosch, Western Cape- Promoted
Payroll Administrator (Sage 300)
Headspace GlobalStellenbosch, Western Cape, South AfricaSenior Delivery Consultant - Telco
Mckinsey & CompanyStellenbosch, Western CapeIt Systems Administrator / Technician
Exceed Human Resource ConsultantsStellenbosch, Western CapeChef - Franschhoek
Vine RecruitmentStellenbosch, Western Cape- Promoted
Junior Receptionist
Medical Skincare CentreStellenbosch, Western Cape, South AfricaTalent Manager
Believe ResourcingStellenboschUSA Customer Experience Expert
Merand RecruitmentStellenbosch, Western Cape, ZACustomer Experience Expert - US
Our client is seeking a passionate and knowledgeable individual to join their growing Insurance team in Stellenbosch. If you have a genuine love for cycling, strong customer service experience, and an interest in insurance, this is the perfect opportunity to combine your skills and interests.
In this role, you'll be responsible for managing bicycle insurance claims for their USA-based customers, offering exceptional support, and contributing to their sales and retention goals. You’ll work in a fast-paced, collaborative environment, helping them grow their global footprint in the cycling insurance industry.
Key Responsibilities :
Claims Management :
- Oversee the entire claims process, from initial lodgments to settlement, ensuring compliance with policy guidelines and USA industry regulations.
- Assess and validate claims accurately, while identifying and preventing potential fraudulent claims with the support of their tools and training.
Sales & Retention :
Customer Support :
Team Collaboration & Admin :
Qualifications & Skills :
Experience : 2–3 years in customer service or claims handling, with a strong track record of meeting targets (references required).
Education : A school certificate is essential; a 3-year degree is preferred for its focus on critical thinking and problem-solving.
Bicycle Knowledge : Solid understanding of bicycles, components, brands, and repair assessments.
Insurance Familiarity : Basic knowledge of insurance products is a plus (training will be provided).
Soft Skills : Strong communication, empathy, and problem-solving abilities.
Growth Mindset : Ambition to learn, grow, and contribute to a thriving global business.
Location & Transport : Must have own transport and preferably reside in Stellenbosch or nearby areas.
Remuneration and Working Hours :
Working Hours :
Remuneration & Perks :