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Jobs in Stellenbosch, western cape, za

Last updated: 6 days ago
USA Customer Experience Expert

USA Customer Experience Expert

Merand RecruitmentStellenbosch, Western Cape, ZA
ZAR 23,000.00 monthly
Customer Experience Expert - US.Our client is seeking a passionate and knowledgeable individual to join their growing Insurance team in Stellenbosch. If you have a genuine love for cycling, strong c...Show moreLast updated: 7 days ago
  • Promoted
Senior Salesforce Developer

Senior Salesforce Developer

Capitec BankStellenbosch, ZA
Job title : Senior Salesforce Developer.Job Location : Western Cape, Stellenbosch.Capitec is establishing a Centre of Excellence to provide governance, controls, and supplemental skills for our pro...Show moreLast updated: 13 days ago
Accounts Clerk

Accounts Clerk

EjobdesignStellenbosch, Cape Winelands District, South Africa
Internal & External Recruitment Advert).An exciting opportunity has opened for a vibrant, energetic and experienced Accounts Clerk who will assist the Accounts Administrator with financial reso...Show moreLast updated: 8 days ago
Junior Designer

Junior Designer

ArvoStellenbosch, ZA
ZAR 18,000.00–ZAR 22,000.00 monthly
Full-time
Our client is seeking a talented and detail-oriented Junior Digital Designer to join their e-commerce team.This is an exciting opportunity for a creative individual who lives and breathes design an...Show moreLast updated: 22 days ago
Uk Customer Service Consultant

Uk Customer Service Consultant

Findojobs South AfricaStellenbosch, Western Cape
Key Responsibilities : Provide Support Across Multiple Channels : Assist customers via phone, email, live chat, and other communication channels, ensuring consistent and responsive service across all...Show moreLast updated: 6 days ago
Financial Data Analyst (Hedge Funds)

Financial Data Analyst (Hedge Funds)

MsciStellenbosch, Western Cape
Your Team ResponsibilitiesIn this role you will be responsible for the identification, aggregation and reporting of private equity fund transactional data as well as private company characteristics...Show moreLast updated: 6 days ago
Mid C#.Net Full Stack Developer (CPT Hybrid)

Mid C#.Net Full Stack Developer (CPT Hybrid)

DatafinStellenbosch, Western Cape
HELP companies pioneering services in the financial, banking and Crypto industries & work on cutting-edge projects as your coding expertise as a Mid C# Full Stack Developer is sought by a Cloud Sol...Show moreLast updated: 30+ days ago
Senior Full-stack Developer (CH1079) (FULLY REMOTE)

Senior Full-stack Developer (CH1079) (FULLY REMOTE)

Capital H Staffing and Advisory SolutionsStellenbosch, ZA
Remote
Full-time
Our client is an innovative cloud-based company that leverages its software to address the legal contracting, compliance, and legal practice challenges faced by listed companies and multinationals....Show moreLast updated: 30+ days ago
Spa Therapist - Delaire Graff Estate

Spa Therapist - Delaire Graff Estate

Delaire (Pty) LtdStellenbosch, Western Cape
Delaire Graff Spa is looking for an experienced Spa Therapist who will be responsible for delivering a variety of spa services in a safe and comfortable manner and responding to relevant guests' qu...Show moreLast updated: 26 days ago
  • Promoted
Electronic Production Technician

Electronic Production Technician

Network RecruitmentStellenbosch, Western Cape, South Africa
Electronic Production Technician.You will be responsible for ensuring the efficient and high-quality production of electronic components while adhering to safety standards and operational guideline...Show moreLast updated: 6 days ago
Audit Supervisor

Audit Supervisor

Mass Staffing ProjectsStellenbosch
Permanent
I am currently representing a reputable, medium-sized firm.They are looking for an audit supervisor to join their team.Candidates should have completed SAICA articles or should be available to star...Show moreLast updated: 30+ days ago
Hotel Receptionist

Hotel Receptionist

Phoenix RecruitmentStellenbosch, Western Cape, ZA
The Receptionist responsibilities include registering guests, providing information about rooms, rates and amenities.Fluency in a second language is an advantage. Good general level of education.Und...Show moreLast updated: 20 days ago
New Business Development Consultant

New Business Development Consultant

Helderberg PersonnelStellenbosch, Western Cape
Reference : SW-JM-1My client, a leading road transport service provider is seeking to employ a New Business Development Consultant. The successful candidate must have road transport experience or 3 -...Show moreLast updated: 6 days ago
Research Analyst – Steel And Alloys

Research Analyst – Steel And Alloys

Project BlueStellenbosch, Western Cape
At Project Blue, we provide market intelligence on critical materials for energy transition.Our focus is on understanding the complexities of rapidly evolving supply chains and translating this kno...Show moreLast updated: 30+ days ago
  • Promoted
Payroll Administrator (Sage 300)

Payroll Administrator (Sage 300)

Headspace GlobalStellenbosch, Western Cape, South Africa
Full-time
PLEASE NOTE : Do not apply if you do not meet the minimum requirements.Position : Payroll AdministratorLocation : Stellenbosch, Western Cape (Applicants need to live in the vicinity)Role Overview : The...Show moreLast updated: 30+ days ago
Senior Delivery Consultant - Telco

Senior Delivery Consultant - Telco

Mckinsey & CompanyStellenbosch, Western Cape
MetrixLab is a fast-growing global market research and insights company that's challenging the status quo of insights.By blending evolving technology with passionate experts, MetrixLab helps global...Show moreLast updated: 7 days ago
It Systems Administrator / Technician

It Systems Administrator / Technician

Exceed Human Resource ConsultantsStellenbosch, Western Cape
Reference : MLRConsultant : Michelle le RouxJob Description : Manage and monitor IT systems and infrastructurePerform regular system checks, verifying the integrity and availability of backups, server...Show moreLast updated: 30+ days ago
Chef - Franschhoek

Chef - Franschhoek

Vine RecruitmentStellenbosch, Western Cape
Requirements : Previous experience in a busy upmarket establishment (approx.Sous chef or Head chefPrevious experience in working in an open kitchen will be an advantage. Excellent culinary skills with...Show moreLast updated: 8 days ago
  • Promoted
Junior Receptionist

Junior Receptionist

Medical Skincare CentreStellenbosch, Western Cape, South Africa
ZAR 10,000.00 monthly
Full-time
Skills and requirements include • Basic administrative o / ice duties • Fully bilingual in both Afrikaans and English • Excellent communication skills • Well presentable and friendly • Matric qualificatio...Show moreLast updated: 30+ days ago
Talent Manager

Talent Manager

Believe ResourcingStellenbosch
Full-time
Since their inception in 2004, they have positively impacted the lives of thousands of children by partnering with local farms to establish and manage Early Childhood Development and After-School C...Show moreLast updated: 30+ days ago
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USA Customer Experience Expert

USA Customer Experience Expert

Merand RecruitmentStellenbosch, Western Cape, ZA
7 days ago
Salary
ZAR 23,000.00 monthly
Job description

Customer Experience Expert - US

Our client is seeking a passionate and knowledgeable individual to join their growing Insurance team in Stellenbosch. If you have a genuine love for cycling, strong customer service experience, and an interest in insurance, this is the perfect opportunity to combine your skills and interests.

In this role, you'll be responsible for managing bicycle insurance claims for their USA-based customers, offering exceptional support, and contributing to their sales and retention goals. You’ll work in a fast-paced, collaborative environment, helping them grow their global footprint in the cycling insurance industry.

Key Responsibilities :

Claims Management :

  • Oversee the entire claims process, from initial lodgments to settlement, ensuring compliance with policy guidelines and USA industry regulations.
  • Assess and validate claims accurately, while identifying and preventing potential fraudulent claims with the support of their tools and training.

Sales & Retention :

  • Engage with customers to understand their insurance needs, follow up on quotes, and drive sales.
  • Proactively work on policy retention by addressing customer concerns and reviewing existing policies.
  • Customer Support :

  • Provide friendly, professional support via calls, emails, and live chat, ensuring clear communication and guidance.
  • Resolve customer disputes or complaints promptly and effectively.
  • Team Collaboration & Admin :

  • Work closely with the team to achieve sales, claims, and service targets.
  • Ensure all customer interactions are logged and tasks completed within service level agreements (SLAs).
  • Identify recovery opportunities and support the Third-Party Recovery team with relevant information.
  • Stay informed about industry trends, competitor offerings, and USA regulatory updates.
  • Qualifications & Skills :

    Experience : 2–3 years in customer service or claims handling, with a strong track record of meeting targets (references required).

    Education : A school certificate is essential; a 3-year degree is preferred for its focus on critical thinking and problem-solving.

    Bicycle Knowledge : Solid understanding of bicycles, components, brands, and repair assessments.

    Insurance Familiarity : Basic knowledge of insurance products is a plus (training will be provided).

    Soft Skills : Strong communication, empathy, and problem-solving abilities.

    Growth Mindset : Ambition to learn, grow, and contribute to a thriving global business.

    Location & Transport : Must have own transport and preferably reside in Stellenbosch or nearby areas.

    Remuneration and Working Hours :

    Working Hours :

  • Full-time office based position with working hours of 5 pm–2 am (adjusted for daylight savings in March and November).
  • Remuneration & Perks :

  • Competitive monthly base salary up to R23,000 CTC, plus R2,000 night shift allowance.
  • Generous leave entitlement (21 days, plus an additional Birthday Leave day).
  • Disability income benefit.
  • Training opportunities and pathways for career progression within our global organisation.