COMPANY DESCRIPTION
We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.
Aspen is a dynamic organization built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At Aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.
The Group’s key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.
OBJECTIVE OF ROLE
The IT Operational Excellence Lead is responsible for embedding disciplined, standardised, and value-driven workflows across IT-enabled initiatives. The role ensures that business and IT processes are clearly defined, optimised, and governed, technology solutions are adopted effectively and sustainably, expected business benefits are realised, tracked, and evidenced, and IT delivery practices are consistent, auditable, and repeatable. This role acts as a bridge between strategy and execution, ensuring that IT investments translate into measurable business outcomes, while strengthening governance, audit readiness, and operational maturity across IT.
KEY RESPONSIBILITIES
Process Excellence & Standardisation:
- Analyse and document end-to-end IT processes
- Identify inefficiencies, risks, and improvement opportunities
- Define and promote standardised, best-practice processes
IT Enablement & Adoption:
- Ensure IT solutions are effectively adopted by users
- Support management, training, and communication activities
- Identify adoption risks early and recommend corrective actions
Benefits Realisation & Value Tracking:
- Define measurable benefits for IT and digital initiatives
- Track value realisation against approved business cases
- Ensure outcomes are reported transparently
Delivery Discipline & Governance Support:
- Consistent delivery practices across IT initiatives in accordance with GDT frameworks
- Ensure initiatives follow agreed governance, controls, and standards
- Work closely with all IT stakeholders to ensure compliance
- Audit Readiness function for SA Commercial IT (Internal and External Audits)
Continuous Improvement & Capability Building:
- Promote a culture of continuous improvement within IT and the business
- Identify repeat issues and systemic weaknesses
- Embed lessons learned into future initiatives