Job Title : Gate Concierge CPT
Location :
City of Cape Town, Cape Town, Hout Bay
Job Type :
Permanent, expected to work Full-Time hours
Primary Industry :
Travel, Leisure, Tourism, and Hospitality
Secondary Industry :
Travel, Leisure, Tourism, and Hospitality
Job Duties :
- Greet and welcome guests as they arrive at the gate
- Assist guests with luggage and belongings
- Provide information about the property and local area
- Manage guest arrivals and departures
- Ensure security protocols are followed
- Handle guest inquiries and resolve any issues
- Maintain a clean and tidy entrance area
Required Qualifications :
Excellent communication and customer service skillsAbility to work in a fast-paced environmentAttention to detailAbility to work independently and as part of a teamEducation :
High school diploma or equivalent
Experience :
Previous experience in a customer-facing role preferred
Knowledge and Skills :
Knowledge of hospitality industry practisesBasic computer skillsFluency in English (additional languages a plus)Preferred Qualifications :
Certification in hospitality or tourism managementExperience with guest services softwareWorking Conditions :
Indoor and outdoor work environmentShift work including evenings, weekends, and holidaysStanding and walking for extended periodsExposure to varying weather conditions