Contracts Administrator

2UCape Town, Western Cape, South Africa

30+ days ago

Job description

At 2U we are all in on purpose. We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX the worlds leading online learning platform 2U powers more than 4000 online higher education offerings from free courses to full degrees. Together with more than 230 colleges universities and corporate partners we are helping to unlock human potential.

What Were Looking For :

The Contracts Administrator supports multiple university partners and internal Placement stakeholders ensuring that contracts are executed in a timely manner. The Contracts Administrator is responsible for new affiliation agreements and for ensuring current affiliation agreements are renewed and maintained contributing to student retention and on-time placement. The Cape Town Contracts team owns all contracts management for university partners that require legal review (redlining) by 2U.

Responsibilities Include But Are Not Limited To :

Delivers on the contract process from inception to execution while maintaining excellent communication with multiple stakeholders through that process.

Acts as liaison between the site and University to ensure contracts are processed and executed in a timely manner to support on‑time student placement and retention.

Ensures accuracy and details of the executed affiliation agreements are correct and appropriate.

Responsible for documentation and solicitation of renewals for expiring Affiliation Agreements.

Provides exceptional service communication and support to internal stakeholders university partners and placement sites throughout the placement contract lifecycle.

Utilizes legal expertise to conduct initial edits and redlining of site Affiliation Agreements based on parameters set by the University.

Provides consultation to host sites and Placement Team on feasibility of requested edits based on knowledge of university legal guidelines.

Intermediary negotiator between sites typically large healthcare entities or school districts and University Office of General Counsel. Empowered by University legal team to provide initial review of legal documents.

Meets with external parties regarding contract negotiations during the edit process as necessary to resolve contractual impasses.

Ensures accuracy of site / network coverage and expiration dates within the Salesforce database and maintains accurate files in university shared drive.

Conducts internal and external audit requests to assist university with regulatory compliance. Consistently meet monthly velocity target to support timely placement and departmental goals.

Things That Should Be In Your Background :

Legal degree required or relevant degree with 3-5 years work experience

1-2 years administrative legal experience in a fast‑paced high‑volume work environment

Proficient in MS Word / Excel

Familiarity with legal terminology and ability to communicate with legal representation for universities and organizations required; familiarity with healthcare terminology preferred

Exceptional attention to detail

Excellent customer service skills; ability to participate fully in group setting

Strong communication skills both written and verbal

Familiar with the time management and organization skills needed to work on remote global teams

Experience with Customer Relationship Management (CRM) database preferred; experience with Salesforce highly preferred

Experience working with multiple internal and external stakeholders preferred.

Working Conditions

Primary work location at the Cape Town 2U office with flexibility of working from home options. Typical Monday - Friday working schedule (40 hrs a week). With reasonable notice abnormal work schedules such as early / late days may be needed to meet business needs.

Benefits & Culture

Our global employee base is a diverse collection of innovators dreamers and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose and that life at 2U should be fun and meaningful. If youre excited by the opportunity to provide over 40 million learners and counting with access to world‑class online higher education then join us and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work / life balance.

Full‑time ZA benefits include :

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non‑profit organization study leave sports leave and a company‑wide festive season break

2U Diversity and Inclusion Statement

At 2U we are committed to building and sustaining a culture of belonging respect and inclusion. We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life ideas genders ages races cultures sexual orientations abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations please reach out to us at : .

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race creed color religion sex sexual orientation gender identity pregnancy national origin age marital status disability citizenship military or veterans status or any other classifications protected by applicable federal state or local laws. 2Us equal opportunity policy applies to all terms and conditions of employment including but not limited to recruiting hiring training promotion job benefits and pay.

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.

Employment Type : Contract

Vacancy : 1

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Administrator • Cape Town, Western Cape, South Africa